沃斯堡市中心喜來登酒店的評論

酒店正在裝修，房間的軟裝看着很新。隔音比較差，小孩的哭聲，走廊的人聲，聽得很明顯。房間裏會突然傳來設備運轉的聲音，不知道是什麼設備。影響睡眠。 浴室沒有打掃乾淨，頭髮什麼的還在。 隔了條街就是Water Garden，方便遊覽。離火車站也近。地理位置優越。

服務好，乾淨，就是泳池在維護，總體滿意。

非常不錯的酒店

The Hotel was amazing, the front desk was very helpful and incredibly professional. I would 10/10 stay with them again. I enjoyed my stay and can’t wait to go back.

Yolanda McGowan Vendor Event date: April 6, 2024 Sheraton Staff: Rocio Great job on handling not only guests of the hotel but also the vendors with politness and such a williness to help. She responded quickly and professionally.” “Her positive attitude and willingness to go the extra mile for me was truly appreciated.” “She demonstrated excellent insight because there was a language barrier, however she was always there when I needed assistance with a SMILE and I never had to ask!” Sherato Staff: Kevin Also a great access to the hotel. Greeted me with a smile was extremely helpful and kind with. I personally know that half of what was asked of him was probably not part of his job description but never hesitated in the less. Thank you both !!!

The recent renovations have made this hotel feel brand new! The staff at checkin set things off on the right foot with a quick and flawless checkin. The lobby is beautiful and airy. I was upgraded to a large bedroom suite that was simply amazing. The decorations and furnishings in the room were impeccable. The living room had a large sectional and nice wet bar area and the bedroom was also large with an extremely comfortable bed. There were two pullout sofas, one in the living room and one in the bedroom. The bathroom was a decent size and impeccably clean. The rooms are also virtually soundproof which is a huge positive. All in all this Sheraton knocked it out of the park with their recent renovations. The updates were modern yet classic. I would recommend this hotel to anyone visiting Ft. Worth.

This hotels remodel is wonderful and great service all around! Positive: Rooms, service, lounge, cleanliness, location Opportunity: Parking cost for valet during non-events especially - this alone actually will cause us to stay here less. When occupancy is low and you are forced to valet and pay a fortune is a deal breaker. We love this location but again the parking is inconvenient when you go in and out often and is priced very high unnecessarily.

This was a truly spectacular hotel and the staff for so amenable! Especially Hayley Welling who made my proposal to my girlfriend that much special and had coordinated the final touches for me in record breaking time!! The room was well laid out with ample space. I can not recommend them highly enough and most definitely I will be back due to their high end service. If you’re in Fort Worth they are a must to check out. Dr P D

Samantha at front desk was the best. Nick the bartender was awesome. Everyone was really great! Rooms were clean and comfy. The bar area was nice and nice that you gave Starbucks. And I hate that you require 200 words. This deters reviews. Reconsider your requirement.

Our trip got canceled due to weather circumstances. Night audit Jonathan has been amazing and understanding and was able to help us maneuver the challenge. It's very rare to meet people like him who are so compassionate! A true GEM!!! THANK YOU JONATHAN

Do not stay at this hotel. You will be held prisoner for an extra hour upon checkout because it will take at least that long to get your car from Valet parking. Walked out the front door on a Sunday morning and it looked like a concert was happening under the drive thru with all of the people waiting for their cars. Disorganized, cars misplaced, no sense of urgency, even with an angry mob waiting to leave. Anyone who had a flight to catch likely missed it. I’ll never make the mistake of staying here again.

Renovations were nice but overall it was a poor experience from start to finish. Booked a king studio suite with club level access. At check in I asked about the club level and was just told where it was. Got there and our keys wouldn’t work. Went back to front desk and asked and the employee asked me why I thought i should have access. Told him that’s what we booked he said ok you must have been upgraded -but we were not - not sure why he couldn’t bother to verify that. Tried to show him my booking confirmation but he didn’t look at it. He rekeyed cards and we tried again and still didn’t work. Had to go to front desk a third time to finally get it right. Bedding and mattress were not comfortable at all. Sheet’s were super stiff and scratchy and mattress was a nightmare. Shampoo and conditioner in bathroom were empty bottles and soap was almost out as well. Housekeeping came on day one and took dirty towels and didn’t replace them at all so had to call front desk. Ordered a ceasar salad from room service and got lettuce and croutons with no dressing so had to call front desk again. Last but not least the elevators were not working well on our final night- our daughter got stuck in one and it kept dropping floors - it was terrifying. Tried using help button in elevator and no one responded. She was able to call me on her phone crying and I kept trying to get thru to front desk but no one answered there either. Finally my husband and another man were able to get her off. (His wife and daughter were stuck in the other elevator). I won’t book here again - really wanted to like this hotel because the location is good and renovations are nice but not worth it at all. Employees were nice but just didn’t seem like they knew what there were doing.

Great for a short term stay. Staff friendly. Hotel, room, gym, bar all clean and up to par. My only complaint, at no fault of the hotel or staff is the new construction that starts at 0700 right behind the hotel. Would stay again if I was attending the conference centre for work.

I booked the hotel through Hotwire, as I've done dozens of times before. This is the first time that they "couldn't find" my reservation, even after I showed the lady at the counter the hotel confirmation number. I had to call Hotwire customer service and their agent had to call the hotel until eventually they found my reservation. Still another check-in lady spent 10 minutes typing before it was processed. Otherwise, the hotel seems fine.