Twice staff came in to install the soap dispenser in the shower and they both walked on my bath mat and inside my shower with their shoes on. Even worse, i got stuck in an elevator for 15 min one night. The phone inside it did not connect to anyone and rang the entire time i was stuck. I'm very lucky i had grabbed my phone. Once i finally got off, no one from the front desk came to check on me, or even asked for my name or room number. I found out the next morning they never even told a manager or supervisor about the event.
翻譯