Ray L. Riley Center附近酒店

回到母校入住學校附近的酒店，吃了最好吃的The Dutch's漢堡，Fruitealicious還開着，喝了經典的珍珠奶茶，辦個會員卡享受全美最棒的健身房，順便去商學院自習一下，好愜意的出差假期！咱TCU越來越好啦，Go Frogs!

很棒的酒店和位置

我第一次在這家萬怡酒店。工作人員不可能更好或更專業。里昂先生以燦爛的微笑和禮貌的方式迎接我,他不可能更有幫助。我喜歡每天看到他在那裏的微笑。房間乾淨寬敞,牀和枕頭是最好的!太舒服了!我一段時間以來睡得最好的。所有的人都依在乾淨,舒適,舒適的牀上,有很棒的枕頭,黑色的窗簾關閉,空調在我們105度的天氣裏保持房間涼爽。房間裏有一個冰箱,很高興有。清潔女工做得很好,非常好,樂於助人。我想念里昂先生的微笑和善良。我一定會再次入住。

酒店正在裝修，房間的軟裝看着很新。隔音比較差，小孩的哭聲，走廊的人聲，聽得很明顯。房間裏會突然傳來設備運轉的聲音，不知道是什麼設備。影響睡眠。 浴室沒有打掃乾淨，頭髮什麼的還在。 隔了條街就是Water Garden，方便遊覽。離火車站也近。地理位置優越。

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

很棒的住宿,很棒的服務

I travel nearly every other weekend for sporting events. This was BY FAR the worst hotel experience I have ever had, and I will never stay at this location again. I tried to check in at 3 P.M. (an hour ahead of check in time, I arrived early) and was told to come back at 4 P.M. as my room wasn't ready, no big deal here, totally understand, I arrived early. However, I came back around 5:30 P.M., and was told my room STILL WASN'T READY. I wasn't offered so much as a bottle of water for the inconvenience or an apology, and was forced to change clothing in a public bathroom, because I had an event to attend. Finally, upon returning after my event, my room was ready around 11 P.M. I walked into the bathroom to take a shower, and realized there was some sort of brown sludge/liquid on the floor....the toilet was leaking from the base, and I assume this is why my room wasn't ready on time. When I woke up in the morning, the towel I had put down was soaked, and the corner was brown, as the toilet clearly continued to leak throughout the night. The next morning upon check out, when I received my car from the valet, it was full of flies. I don't mean 2 or 3, I mean no less than 12 flies were in the vehicle. I drive a newer Land Rover, when I dropped my car off the windows were rolled up, there was no food in the vehicle, etc...someone must have rolled the windows down and left the car next to a dumpster or something overnight. There were still flies buzzing around my car multiple days after I checked out. When I got home (after making a two and a half hour drive with a car full of flies) I reached out to Marriot customer service, and received a response that my complaints would be forwarded to the executive team at the hotel, and I would receive a response within 3-5 days. It has been over a week, and I've received no communication at all. I've read other reviews from around the same time that say they had to have an intense argument with management to finally get their room comped. Absolutely terrible experience, terrible customer service, and still no resolution.

經驗絕對是太棒了。我們遇到了業主，並獲得了偉大的歷史背景。他們將舊技術與新技術結合在一起。我們剛喝了酒，但要預訂除夕夜。主餐廳要等到新年之後才開放，但仍然值得一遊。

酒吧的Lauren和Elaine既製作了美味的飲料和食物,只是好人可以交談,讓在這裏出差感覺就像在家裏一樣。房間很大很寬敞,牀很舒服。每天早上醒來,我的咖啡和糖都爲我準備了補貨。這是一個很棒的過期。

No improvement since last visit. Smoke smell still fills the Lobby from the open-flame cooking of Toro-Toro Restaurant. Great restaurant -- poor location choice. Hotel rooms are long-past due for gut renovations, as the rooms we have had on 2 visits confirm, which will cause us to stay elsewhere in the future. How old, stained, worn & chipped must furniture &/or bathroom fixtures become ”before” being replaced? All the staff were polite, courteous & helpful so no personnel complaints & housekeeping was basically OK. Attached parking garage is convenient since everything you want to do Downtown is within easy walking distance.