豪普特瓦赫贊圖姆酒店(Hotel Zentrum An der Hauptwache)

I stayed last night and rushed afterwards to see what tripadvisor said about it. Oh, wow, Leonardo's "Hotel from Hell" is spot on. Manager caught by surprise at my prepaid arrival, kept me waiting (in my case half an hour) while they sorted a room. Some investment must have been made, because the room seemed OK, except nothing worked. And like Leonardo said, it got worse in the morning. No lift, no sign of anyone, couldn't get into reception anyway, and had to just walk out onto the street...

最好的是位置。真的在中心。然後是工作人員，親切而熱情。然而，房間很一般，考慮到位於法蘭克福市中心，我付出了很好的代價。

位置絕對完美，工作人員非常友好和可愛。房間很乾淨。會推薦Hotel Zentrum。

Terrible experience; waited 2 hours to check in, no towels in room, no Wi-Fi. Breakfast room and elevator locked in the morning. All doors locked except exit to street. Forced to take our luggage and leave. Locked doors a safety issue. You get what you pay for.

We always stay at this hotel when we visit Frankfurt and it needs a bit of attention but this time we were very disappointed. Staff are down to two including the manager who doesn't seem to do much. The rooms are not looked after, the curtain fell out of the rail when I tried to pull it. The shower was broken. But the worst part of our trip was the morning. No one was around. No one answered the phones including the managers mobile. The hotel is accessible by a small lift and that was not working. No breakfast was on offer but the worst part was that they left their guests stuck in their rooms without any emergency help should there have been a problem. Or anyway of knowing if we could get back into the hotel if we went out for breakfast. The staff turned up at 12pm without much apology. It's a shambles and really sad because the location is great. I hope they sort themselves out.

Great hospitality in a fantastic location. Sacha is very welcoming and friendly and has put a lot of effort in to his hotel.

Great place, right center city. Great breakfast. Recommended