Franklin Township凱富酒店

住了一夜。房間乾淨寬敞。WiFi 工作很好。外面有很多免費停車場。酒店附近有一家餐廳,但我沒有去。提供了付費早餐,很好。工作人員彬彬有禮,樂於助人。酒店顯示出一點年齡,如果他們把地毯特別是走廊上的地毯移開,會看起來更好。我會再次入住。

我通常和希爾頓會員一起住在漢普頓,但嘗試了雙樹。雖然我錯過了免費的歐陸式早餐,不同的酒店不同的政策,有付費自助早餐看起來很好吃。住在6樓,太安靜了,我以爲我們是地板上唯一的。房間很乾淨,牀很舒服(對我來說非常重要)。前台的人有點機器人,除了一個,他非常樂於助人,總是臉上掛着微笑,感謝Nicole,你使住宿更加愉快。總的來說,這是一次很棒的住宿。我們住了一週中,這是一個會議,婚禮聚會地點,所以週末可能不同。靠近主要道路和新澤西州到紐約市的過境點。

房間乾淨舒適,牀也是如此。酒店本身似乎已經破敗,缺乏自我價值。淋浴水龍頭很難關閉,因爲它似乎壞了或損壞了。室內恆溫器即使在關閉位置也沒有工作。酒店也沒有冰機。早餐是最令人驚歎的部分。他們提供了比正常地方更多樣化的選擇。如果我回去,我主要是因爲該地區的餐館和牀很舒服,但不是我的第一選擇。

工作人員超級友好和個性化,但酒店很噁心。非常髒的房間;污漬和撕裂的地毯,浴室門上有血跡,牆壁和天花板上有污漬,傢俱有洞/污漬,冰箱有缺失的部件,洗碗機髒盤子,吹風機壞了,馬上打電話給前台,派人上來用溼餐巾擦了門。是血!!!髒餐巾紙,地上垃圾袋,糖果砸到地毯上。客房部主管對情況感到震驚。把它歸咎於女傭不懂英語。早餐從來沒有按時準備好,咖啡也沒有,所以我們無法在早上享受免費早餐的好處。孩子們在酒店周圍奔跑,砰砰地敲門,把垃圾扔進電梯裏,沒有做什麼來阻止他們。我們打電話抱怨,因爲聽起來他們整個時間都在我們上面打保齡球。他們應該叫保安或警察。我們組的多人打電話投訴。我們睡不着。爲了把它頂起來,火警警報響了,我們不得不在星期一早上撤離。支付1300三晚是個笑話。萬豪應該爲這個財產感到尷尬。

Steven and Annestasia at he front desk are amazing!! The rooms are super clean, very modern and so may amenities! The hallways and common areas were also incredibly well maintained. EAT ALL YOUR MEALS HERE!! Manal, Edel, Shanequia & Sara - look for them!! TOP NOTCH!!! I ended up having over 8 meals at the Delta and I still have another night and morning!! LOL Great price points, quality food, perfect temps, the taste was fabulous!! I have had eggs, waffles, burgers, sandwiches, salads, shrimp scampi, I mean all over the menu and not once was I disappointed!! My absolute favorite was the grilled cheese and tomato soup, it just hit perfect on that snowy day The shrimp scampi pappardelle was also a TOP of my stay. And that toffee dessert with the vanilla gelato...I ate that more times than I would like to admit. So kudos to the Chef and his team. If you have a group who needs to host an event contact Karen and Adriana. They have a great layout for everything from wedding ceremonies to breakouts for your company to cocktail parties and holiday events! I never expected much on my ”business trip” and the staff there not only exceeded the expectation but went above and beyond what some vacation resorts have offered!! I don't know if it's because I worked at a hotel for over 10 years and know the struggles of finding great staff or that I have traveled in and out of the country to many locations and VERY FEW had the same quality staff as the Delta. It may have been their pleasure serving me as everyone has told me this week but the pleasure was TRULY ALL MINE!!!

方便，整潔，地方好找

Wonderful staff, so clean with spacious rooms, great breakfast with a fantastic breakfast coordinator (gentleman managing the breakfast activities)! Loved this place and the staff! Indoor pool area very nice for granddaughter. I shall return!

15 rooms set up 1 year in advance for my wedding: The General Manager of this location, Giovanna Grueiro, is the worst! After the wedding reception ended guests went to their rooms to find that, for some, they were already being occupied. Her response to the phone call about this was to call the guest a ”F—-ing PIECE OF SH!T” because it was 1AM and this was ”inconveniencing her” while she was out with her friends (we have the audio recording of this conversation) and this was already after: 1 guest found blood stains on their pillow. 2 guests were assigned to already occupied rooms. 3 Rooms had leaking pipes. 1 room had the previous guest eaten food still in the room. 1 guest was checked out of her room for the night while she was staying there which lead to workers entering her room throughout the stay. AND The contracted suite for the wedding couple was given away to someone else. DO NOT STAY HERE! AVOID at ALL costs! Yes it's next door to an amazing wedding hall but use the shuttle services of a more capable hotels to guarantee your night is in a more professional and capable hotel! THIS WAS A NIGHTMARE!

Booked and paid through my choice membership a week in advance. On the day of checkin called the front desk for two hours early checkin, as demanded by front desk (a male person) I agree to pay $40 extra for early checkin. Drove for 90 minutes to reach hotel, waited 15 minutes for someone to show up to check us in. The front desk lady (an Indian lady) started attending phone calls and took like 20mins to attend & talk to us. The Indian lady (attached her photo) at the front desk is completely disrespectful & rude. She told Hotel will allow checkin only after 3:00 PM, inspite of showing her the call history and earlier discussion over the phone, she bluntly denied anyone calling the front desk or any male person answering the calls. Inspite of agreeing for extra charge & earlier discussion, We requested to allow two early checkin as we are already in the city/hotel, but the lady was VERY unprofessional, rudely denied the checkin & gave free suggestion to go around the city until 3:00 PM. ARE YOU SERIOUS...!! As we already paid, we went out & came back at 3:00 PM. Now male front desk guy (can be seen in picture took 45 minutes to checkin. Even he was rude to us & other guests. Posting the pictures and videos of the person talking to the guests. He open the room with his master key & two hours late gave us the key as the lock system was not working. Rooms Don't, and I mean DONT book here. Nothing works! The disgusting smell in the rooms and hallway. The elevator is broken, our room lock was broken off, the shower wouldn’t turn on, the power outlets on either bedside table lamps didn’t worked. All the outlets in the room were broken or loose, charges fell right out when you plugged them in. Room service Will not get room service while you're staying at the hotel, no fresh towels, no cleaning, no bedsheets change during your extra days stay. No breakfast on offer. there was no continental breakfast. No coffee or anything in the Lobby. Staff is rude and intrusive. They knock on our door an hour before check out and reminded checkout time to make sure we check by 11:00 AM. I wouldn’t expect this from a hotel which claims as a 3-star hotel and charge $90 per night. I wouldn't recommend staying there for any type of event, for family vacation or business. If I could give a ZERO rating I would. Horrible staff, VERY unprofessional.