Food Poisoning and Poor Service at Overpriced Leeu House Our stay at Leeu House was marred by a serious incident of food poisoning from the hotel's food. Given the first time I ate that day was at the hotel, I know their food caused the food poisoning. After I projectile vomited (I tried getting to the toilet but could not in time) my husband asked for assistance with soiled bedding. The staff informed us no cleaning would be available until the next day which surprised us. Management's dismissive handling of this health and safety issue was equally concerning. The Leeu House Suite, while spacious, had significant shortcomings. The bed was uncomfortably soft, clearly two mattresses pushed together, and the bathroom showed poor maintenance with visibly dirty shower grout. The suite's layout was impractical, lacking basic amenities like proper reading lights so my husband could read while I slept. For people into tea and coffee, the beverage service disappointed, with subpar coffee and tea. At a lower price point, these issues might be more forgivable. However, for the premium rates charged, the combination of food safety issues, poor crisis management, and general service deficiencies makes Leeu House impossible to recommend. Pros: - Spacious suite - Good location Cons: - Food poisoning from hotel food - Unacceptable response to cleaning resulting us sleeping with throw up sheets - Poor crisis management - Uncomfortable bed - Subpar maintenance - Low-quality amenities - Dismissive management attitude
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