查看弗雷瑞斯酒店的住客評價

裴吉斯港海洋療養美居酒店
3.7/587 評價
Stayed for three nights. A thick layer of dust coated everything. Advised reception who sent maintenance man to check. Was not resolved for the whole stay yet asked a couple of times. Plug sockets fell out of the wall leaving wires exposed. Shower in bath in a very small space but the only way that you can stand under the water is to stand with you feel on the slopes of the bath sides. You can not stand with your feet flat. It was extremely slippy and dangerous and had to hold on with one hand at all times. There was no wi fi at all in the rooms. The senior reception lady , long blknd hair was so rude. We asked to leave luggage and despite there being a locked luggage room she made me put it in the office with an open door where people passing it could see. The staff member whe we collected it was very confused as to why it was there. Waited at reception f9r ages, she is in the office on social media. She did not explain how to get into pools or exit to beach or towels. Added breakfast without asking us. Only discovered this on checkout! However, some other staff at other times were so helpful pleasant and polite. Location is great, five minutes from lots of lovely bars and restaurants. Thank you to the lovely maintenance man who sorted the plug sockets. He took the tome to answer some questions that that lady on reception shrugged her shoulders at even though he d8dnt speak much English took the time to use a translation app. Parking is paid and if the hotel don't have any, parking nearby can fill up and you might have to walk 10 mins to car park. We didn't eat. We tried to have a drink but gave up after waiting 15 mins whilst staff that said they were coming stacked plates and didn't serve us. A shame as service elsewhere in the town was amazing. An absolutely beautiful town, and short taxi to saint Raphael is worth it

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