精進湖附近的富士河口湖町酒店

Comfortable and well run hotel with spectacular views of Mt Fuji from rooms on south side. Rooms are well equipped with generous supplies of toiletries and the complimentary kimonos - available in several sizes - are a nice touch and useful for onsen visits. The breakfast buffet is extensive and we enjoyed the made to order omelettes. We also ate in the restaurant in the evening where the food was delicious and very well prepared if rather expensive. There is no bar but beer is available from the vending machine in the basement and wine vouchers can be purchased at reception for use in a dispensing machine close by. The observation deck is well worth visiting especially at dusk for views of Fuji, the lake and surrounding mountains. Throughout the staff were very helpful and we appreciated the shuttle service to the train/bus station and the availability of the luggage transfer service in the hotel shop.

Fuji Lake Hotel says on its website that they are a ”people-friendly” hotel but they were anything but that, when we visited the hotel one day during our 3-day stay at Lake Kawaguchi in Fujikawaguchiku Japan. My sisters visited the hotel in the pre-pandemic days of 2017 and had a memorable and enjoyable afternoon having tea and cakes in the hotel's dining area. I had a desire for cakes one afternoon during our stay, and we took a bus from Kawaguchiko station specifically to this hotel hoping to partake their afternoon sweet delights. There were six of us, five sisters ad a brother-in-law. we arrived outside the hotel, which showed a huge poster promoting le Pain de Daniel showing danish pastries. So we were hopeful as we entered the lobby. We wanted to go into the lounge filled with sofas when two staff members - a man and a woman stopped us. The man asked if we were staying guests at the hotel and we said no but that we were there to have tea/coffee and cakes. He said cakes could be had across the street (there were no shops opened selling pastries). Then a second lady joined them and took charge, looking very determined to ”handle us”. Frowning very heavily and looking very stern, she asked again if we were staying at the hotel. I said we weren't but my sisters had a great time they visited to have tea in 2017 and we were here to do the same. I glanced towards the sofa area to ascerrain if there was a display of desserts, but she immediately stretched out her hands and very rudely told us, no tea no cakes. basically, she wanted us to get out of the hotel. Her whole stance was - ”you lot, get out of my hotel”. I've never in all my travels come across such an ill-mannered and disrespectful hotel staff as her. she was rude, discourteous and arrogant. Even if we were not hotel guests, there was no ground for such a hostile and rude approach. she could have very politely explained that the hotel is simply not opened to outside guests - although that was clearly contradicted by that huge poster outside advertising pastries. We could have been potential hotel guests in the future - my sisters love visiting Japan and has been many times. But her total attitude tells me and my family that this hotel is not welcoming in any way. I've been all over the world from camping on the frozen Arctic Ocean to the US, to the heart of Africa, to the southern reaches of New Zealand and Australia and reaches of China, but I would never ever step into a hotel like Fuji Lake Hotel again.

- Limpieza y organización total y absolutamente EXCELENTE - Permiten dejar maletas tras check out gratis - Cama cabina con toallas y cepillo de dientes. Puedes pagar 300 yenes x pijama - Micro y pica lavar y máquinas de vending. - Justo al lado de estación de tren y de entrada al parque de atracciones. - Lawson puerta con puerta para poder comprar desayuno y comida. NEGATIVO Que cierren hotel de 10h a 15h. Entiendo que cierren habitaciones, baños y lockers pero en living lo deberian de dejar abierto. Si pasas más de una noche...te quedas en la calle de 10h a 15h.

酒店大部分：房間很大，因為我定的是4人間，最後還是2人間。它改變了我們在東京15平方米的房間。我佔了兩張西式床的一角，我兒子佔了日式床的一角。浴室也很好，溫泉就在我們的房間旁邊，很實用。溫泉可以俯瞰湖景，而且不太擁擠。水很熱，可以放鬆一天的肌肉。位置很好。您可以步行到村莊或乘坐紅色巴士前往湖周圍的景點。做得超級好（我最喜歡的是最後的公園，可以拍富士山的照片，還有富士山上的博物館）。非常熱情。下午3點前就沒有靈活訂房的情況，這種情況非常罕見。我們不得不在大廳等候，我們為您保留了行李箱。即使是西式床上的床上用品也一點都不好。它們是折疊床，床墊不是最現代的。早上我背痛得很厲害。

Stayed at this accomodation one night. Room had no power to begin with, and staff had to scramble to fix the issue. Not a good first impression. Room was passable but staff are, quite frankly, terrible - trying to communicate with any of the staff even for simple requests (like trying to arrange a taxi) was like pulling teeth. It was advertised as a tourist hotel, but none of the staff seem to speak English - I understand not everyone does, that’s fine - but at least make an effort to assist or find someone who can - all I got was a shrug and staff staring at me as if I had two heads. Perhaps they need more training, because service is poor. If this was a cheaper place to stay it would be easier to overlook, but with the going rate of a room (not cheap) I expected better. Advertised as tourist Not good, and overall not a happy customer.

14天旅程中最喜愛的一間，由於主打體驗式的放鬆生活，早餐和晚餐是半自助式的，酒店會預備好優質的食材和煮食器具，可以享受烹飪的樂趣，食物也非常好吃。 這次訂了單棟的Villa，空間超大，大廳擺放了能坐三四個人的鬆軟皮革座墊和一張吊床，冬天還有壁爐可以燒柴取暖；睡床分成上下兩層，要爬樓梯上去；浴室有淋浴系統和巨大的按摩浴缸，不介意的話可以把朝向庭園的大門完全打開，享受露天風呂；大廳外還連接著一個戶外空間，晚餐的燒烤就在這裡進行。 酒店的stuff全都非常友善，很努力地用英文與翻譯軟件來進行溝通，在能看到富士山的自然庭園走動時，見到都會互相微笑打招呼，有大家庭的感覺。 除了按摩浴池，酒店園區內有預約制的天然溫泉，由於是私湯，建議提前一天預訂，在一整天的戶外體驗之後泡到富士山的天然溫泉，完全是極樂的享受。 這次比較特別的是，酒店園區內有自然掉落的山法師果實，stuff會採集起來做成山法師酒，非常好喝，推薦要去酒吧試試。 如果你是尋求能親近自然又有一些手作體驗的放鬆之旅，這間絕對是完美的選擇，僅有的缺點大概是沒有往返河口湖的接駁車，對非自駕遊人士不太友好，搭的士的話單程大概1800日圓，供各位參考。 私心大推。

對於這個酒店的價格,不能走錯,喜歡位置和富士山的景色,這是當地基本的酒店,周圍住宿貴很多,我們在秋光照明節住了2晚。已經要求定富士山景觀房。值得多花點錢欣賞美景。挑戰總是在櫻花或秋葉季節等旺季爭取房間。最好提前預訂好。這家酒店提供免費停車場和免費早餐,簡單但又齊全的餐點。酒店看起來像是最近從另一個機構改造或升級的。酒店週邊和完成看起來維護得很好。強烈推薦入住。

住了兩個晚上,最後我第一次在2周的旅行中得到了一個更好的睡眠!早餐還可以,不是很棒-這個地方似乎很荒涼,很多商店很早就關門了,街上一片漆黑。浴室不錯,但沒什麼可大喊的。總的來說,物有所值的地方只是不要期望太多

房間和式的，酒店99年的，環境外部的話比較不錯，温泉也可以。房間很寬敞，因為建築老了，廁所，牆面一些部分能感覺到老化。對於酒店本身來説是比較滿意的。 但是，我們是晚上入住的，晚上的酒店工作人員是一個**，入住手續辦理的時候因為是要機器操作輸入氏名，中國人的話需要填 名姓（名和姓的開頭字母要大寫）填寫名字的過程試了很多次，嘗試要工作人員幫助（他手上有我的入住資料和名字）的時候，他拒絕説不能給我看，我衹能去問他我要怎麼填寫我的名字，比如張三（SanZhang）。搞的我很頭大 填寫後要填寫郵編地址，也衹能選日本的郵編地址，電話沒要求。過程中要在機器上掃描我的護照，嘗試幾次掃描後，工作人員説要給他手動操作，搞完這一步後讓我再掃描，但是機器因為長時間沒有操作已經返回首頁了，我衹能重新進行之前的操作。（如果日語不太行的話，入住過程很**，可以嘗試白天去辦理入住，不要碰到晚上那個**） 然後最**的來了，給我們的房間是413的鑰匙，上樓後沒注意房間插鑰匙結果打開了403的門。（我們並不知道鑰匙是通用的還是403的客人沒有鎖門）開門後看到房間有點聲音，且玄關有明顯是其他客人的鞋子。趕緊關門潤了。之後質問門口那個**，他在裝傻，確定是打開了403的門了嗎？但這個鑰匙是否能打開403需要我們確認，現在不能確認。請你打開自己的房間，不要去打開403的門。出去吃完飯回來後也説確認自己的房間了嗎？ 以下は旅館へのメッセージです。本コメントを日本語で訳しました。 　平成11年築の和式部屋です。旅館の立ち地は美しくて、温泉もよく浴びました。部屋が広くて、トイレの壁紙が少し剝がせちゃって、老化の跡が目立ったが、全般的には満足でした。 　しかし、夜にチェックインの際に、フロントのスタッフさんは変なハゲです。（以下に****と呼び。）チェックインは必ず発券機使って、個人情報入力しなければないから、中國人にとって大変迷惑でした。例えば中國人の氏名の場合に、苗字と名前の打ち順番が逆で、どっちが大文字とっちが小文字のがなかなかわからないです。その****に聞いたら、入力方が教えてくれましたが、打ちづらいでした。****が私たちの個人情報載せてる書類所持しておっていますので、「それが見せっていただいていいんですか。」と聞いたら、「これは教えないので、もう一度俺の言う通りに」と返事しました。そして、ようやく入力完了したら、****はパスポートの複寫を要求しました。その発券機も時間切って最初から始まってしまいました。 　いろいろ迷惑な手続きが終わったら****から413のカギーもらいました。しかし、間違えて403のドアに使って、開けってしまいました。玄関に他の客の靴を見たら自分の部屋じゃないこと確認しました。で、自分の部屋も他の人に開けられるの可能性があるかに不安を抱えて、****に聞いたら、****は明らかに知っているのにとぼけているような顔で「403に客があるか、開けたか。じゃ自分の部屋は413だとちゃんと覚えろよ。」とごまかされてしまいました。ご飯食べたあと帰る時にも、「自分の部屋ちゃんと確認しよう！」と言われました。

Meju Fuji 2021 exceeded all my expectations as a luxurious hotel in Fujiyoshida. The stunning views of Mt. Fuji from the rooms took my breath away, creating a serene and awe-inspiring atmosphere. The impeccable service provided by the attentive staff added an extra touch of warmth and hospitality to my stay. I highly recommend Meju Fuji 2021 to anyone seeking a remarkable getaway with unforgettable views of Mt. Fuji.