提供 Spa 服務的富士河口湖町酒店

這間旅館是在這旅程中最難忘的回憶。由火車站步行到酒店衹需十多分鐘，你也可以叫酒店車免費由火車站接你，十分方便。 酒店麪對河口湖。有為旅客而設的觀光船遊走湖內一小時，可好好欣賞美麗的富士山。 房間是全統日式的榻榻米，有自家私人風呂，廁所很小，與浴室是分開兩間。雖然不是麪向富士山，但對着河口湖的景色真的不錯。 早餐地方很大，食物的款式也很多，有日式和西式。浸溫泉的地方，可以望見富士山，也有在天台浸腳的地方。 晚餐十分豐富，待應把所有食物及餐具爐具通通送到房間，把食材放好煮好，還把每樣食品講解，十分滿意窩心。 酒店周圍的地方都很清潔舒服，因不是旺季及加上疫情初起，酒店很少旅客，十分寧靜，覺得下次一定要再來渡假。

Comfortable and well run hotel with spectacular views of Mt Fuji from rooms on south side. Rooms are well equipped with generous supplies of toiletries and the complimentary kimonos - available in several sizes - are a nice touch and useful for onsen visits. The breakfast buffet is extensive and we enjoyed the made to order omelettes. We also ate in the restaurant in the evening where the food was delicious and very well prepared if rather expensive. There is no bar but beer is available from the vending machine in the basement and wine vouchers can be purchased at reception for use in a dispensing machine close by. The observation deck is well worth visiting especially at dusk for views of Fuji, the lake and surrounding mountains. Throughout the staff were very helpful and we appreciated the shuttle service to the train/bus station and the availability of the luggage transfer service in the hotel shop.

住了兩個晚上,最後我第一次在2周的旅行中得到了一個更好的睡眠!早餐還可以,不是很棒-這個地方似乎很荒涼,很多商店很早就關門了,街上一片漆黑。浴室不錯,但沒什麼可大喊的。總的來說,物有所值的地方只是不要期望太多

I am really struggling with this review but decided to give a 2 star review as I took Price into consideration for this. The ryokan is highly rated on here which might be down to different experiences or different expectations. So let me get into why I was not impressed: I know Japan very well, come here multiple times a year for work and some extra time and even lived here a few years ago. I have stayed in multiple Ryokans with lovely Onsens all over the country and usually prefer the more traditional buildings and atmospheres. In the mouth Fuji Region this seemed to be one of very few that meets that criteria. However during our stay, I found that none of the usual Japanese „omotenashi“ really apply here. This ryokan had zero Japanese guests and catered exclusively to foreign tourists. The rooms are nice but certainly not great- especially considering the price. No public onsen just a shallow marble tub outside each room which heavily lacks atmosphere or Beauty. The hotel misses elements of nature and relaxation throughout- which usually is staple of a nice traditional ryokan. Then the staff- the non-Japanese staff actually tries very hard but they are clearly not aware of some of the customs at traditional places. The Japanese stuff might have been the coldest staff I have ever experienced in Japan. As I speak Japanese, I usually manage to get into a nice conversation with staff at such ryokans - at this one, that was not at all possible. They wouldn’t even speak Japanese with me. The breakfast service was fine but felt really rushed and service was cold. Dinner was an absolute nightmare - no accommodation was made for a serious allergy. Actually there was no concern whatsoever- we even identified the ingredient in a dish that the waiter said was ok… and when we pointed it out he just said „please don’t eat then“. Usually staff in Japan bends over backwards to make sure all is fine with your meal. Also- the 24,000 yen/person kaiserlich dinner was served at such a speed that we had at times three courses in front of us. Flexibility is definitely also not a word in their vocabulary - no changes can be made to anything - but that would be ok if the staff was just overall trying a bit harder. Food quality was good but again not better than at similar places for half the price. Overall the ryokan lacks a loving touch and I can only assume that it is badly managed as the staff is clearly unmotivated. You can definitely do much better in Japan and a big lesson for me is to always look out for reviews from locals as they know best what the standard for such a place should be. As someone who loves japan and has close ties to the country through work and friends, I am always happy to see positive reviews about the Japanese hospitality and service - however o encourage everyone who rated their stay highly here to try some other great ryokans in Japan to find out for yourselves how much better it can get.

Fuji Lake Hotel says on its website that they are a ”people-friendly” hotel but they were anything but that, when we visited the hotel one day during our 3-day stay at Lake Kawaguchi in Fujikawaguchiku Japan. My sisters visited the hotel in the pre-pandemic days of 2017 and had a memorable and enjoyable afternoon having tea and cakes in the hotel's dining area. I had a desire for cakes one afternoon during our stay, and we took a bus from Kawaguchiko station specifically to this hotel hoping to partake their afternoon sweet delights. There were six of us, five sisters ad a brother-in-law. we arrived outside the hotel, which showed a huge poster promoting le Pain de Daniel showing danish pastries. So we were hopeful as we entered the lobby. We wanted to go into the lounge filled with sofas when two staff members - a man and a woman stopped us. The man asked if we were staying guests at the hotel and we said no but that we were there to have tea/coffee and cakes. He said cakes could be had across the street (there were no shops opened selling pastries). Then a second lady joined them and took charge, looking very determined to ”handle us”. Frowning very heavily and looking very stern, she asked again if we were staying at the hotel. I said we weren't but my sisters had a great time they visited to have tea in 2017 and we were here to do the same. I glanced towards the sofa area to ascerrain if there was a display of desserts, but she immediately stretched out her hands and very rudely told us, no tea no cakes. basically, she wanted us to get out of the hotel. Her whole stance was - ”you lot, get out of my hotel”. I've never in all my travels come across such an ill-mannered and disrespectful hotel staff as her. she was rude, discourteous and arrogant. Even if we were not hotel guests, there was no ground for such a hostile and rude approach. she could have very politely explained that the hotel is simply not opened to outside guests - although that was clearly contradicted by that huge poster outside advertising pastries. We could have been potential hotel guests in the future - my sisters love visiting Japan and has been many times. But her total attitude tells me and my family that this hotel is not welcoming in any way. I've been all over the world from camping on the frozen Arctic Ocean to the US, to the heart of Africa, to the southern reaches of New Zealand and Australia and reaches of China, but I would never ever step into a hotel like Fuji Lake Hotel again.

For more general details about Fufu Kawaguchiko, please read my review from October 2020... We decided at the last minute to pay a visit to the Fuji Five Lakes area because the weather forecast called for a clear day (and hopefully a clear view of Mt. Fuji.) Thankfully, one room was available, and it was the exact same room as the one we stayed at the first time (Fufu Luxury Premium Suite, Room #408.) It's a top-floor corner suite with a separate bedroom/living room along with an expansive balcony and a free-flowing, open-air Onsen (natural hot springs) bath. As rooms go, it's pure bliss. Modern, tastefully furnished and decorated, bright and airy, and has all of the amenities and features one would expect when staying at a relatively new high-end property. We still feel that Fufu doesn't make the best use of its space - it's a bit busy, and consequently seems a bit less spacious than its specifications suggest (it's officially 136 square meters, although someone we can't help but feel that they're counting the balcony space as part of the overall room size.) It's really less of a ryokan and more of a hotel with ryokan-style elements. Shoes don't need to come off (although you're advised to do so in the guest rooms), they provide ”Samue” (sort of spa pajama/style) outfits rather than the traditional (and albeit more pretty but less comfortable) Yukatas, but still retain some of the common ryokan charms (and a few drawbacks.) The staff are relatively young, hip and ”pretty”, and more casually friendly than the typical traditional ryokan, which is good or bad, depending on your perspective. We enjoyed the high-energy vibe of the place, although we also do enjoy the finesse and quaintness that top traditional ryokans exhibit as well (Asaba is a perfect example of this.) The clientele are also more youthful than most other properties that we've stayed at - this is where the young, wealthy and beautiful go to see and be seen, that's for sure. Again, not necessarily a bad thing, but just a FYI. Not much has changed from our last stay, although I will say that we enjoyed the food offering a bit more this time. We learned that they brought in a new head chef, and while it's not a night-and-day difference, we did notice a quality and creative improvement from last time. A few specialty dishes were once again served, including a unique cheese gratin with Natto (fermented soybeans that is slimy and has a pungent odor) for breakfast - we enjoyed the dish, but not sure how many Westerners can handle Natto, which is a very acquired taste. While we wish there was an option to have meals served in one's own room, we do think that Fufu needs to have more ”ko****su” private dining rooms in the restaurant. They only have a handful of them, and priority goes to large groups or families with small children. When we go to a high-end ryokan, we prefer not to dine in an open, restaurant-style environment. We requested a Ko****su in advance, and were only told we wo

我們在從東京到松本的途中,在川口湖和富士山遊玩時,入住了龜井大屋一晚。酒店派了集合班車到火車站,一瞬間就到了。這家酒店的工作人員非常出色 - 他們非常細心,很高興花時間建議當地的東西參觀。房間本身很漂亮,湖面上景色很棒。我們預訂了一間西式客房,該客房仍然有傳統的榻榻米墊區供放鬆,但也有一張凸起的西式牀,我們非常喜歡。我們真的很喜歡洗澡,並考慮預訂一小時的私人浴室。最後我們只是用標準浴池,外面的這個非常可愛。我看着滿月從浴池裏升起,俯着湖面--神奇的時刻。雖然您在酒店的浴室或房間中沒有看到富士山的景色,但是與浴室在同一層有陽台,您可以在那裏看到富士山。酒店的位置非常棒,可以很容易地步行到餐廳和您需要的一切。我們在附近的一個叫Cooliya的Izakaya酒吧度過了一個美好的夜晚,這是酒店推薦的,也是一個很棒的地方,晚上晚些時候,我們吃了一些美味的盤子和幾杯飲料。我們早上吃了傳統的早餐。早餐中有很多菜餚--精美的呈現,但早上對我來說有點吃不完,有些菜餚對我們來說有點實驗性!總的來說,這是一次很棒的住宿,會推薦。

我們很高興選擇了這家酒店。舊的結構顯示了它的年齡,但保存完好。工作人員都非常友好和樂於助人 早餐非常好,牀很舒適和放鬆。這是一個非常好的酒店。豐盛的早餐。之後的美味咖啡是免費的。即使在漂亮的酒吧,如果您在前台購買預付卡,也可以享受山梨葡萄酒。....５００日元。我認爲這是非常認真的。到處都是古老的古色古香的氣氛,我覺得我住在一家古色古香的酒店裏。我被治癒了。我想再去一次。

這家酒店設置成山坡,有3個街區,第一個街區包含大堂,然後在5樓連接中間街區(直接面向富士),包含6-7th層的房間。它還包含富士山室外景觀的浴場,從中間街區,8樓連接到最後一個街區,其中包含水平8-10,這個街區有富士的景色,但要斜着看窗外。房間破舊,酒店看起來像卡在1970s.窗簾有污漬,牆壁有痕跡,走廊牆壁有灰。房間的 Shoji 屏幕有撕紙。水槽看起來髒兮兮的。木面磨損。房間裏的裝飾當然可以使用一些翻新和愛。然而,它很乾淨,我仍然很舒服的住宿。食物很好傳播,很好吃。我被帶到了從房間裏可見的湖面上的煙花。酒店工作人員(前台,晚餐工作人員)都提到活動和從哪裏觀看,我很感激。

坦白地說,我無法說出關於此酒店和業主的熱情好客。此酒店是傑出的,令人驚歎的,令人驚歎的,美麗的,舒適的,理想的,完美的,和叨的,叨的,爲家人和朋友留下。我們兩個家庭帶着小孩,正在考慮預訂一棟別墅,在那裏8個人可以調整,以節省錢,但業主建議我們預訂兩棟別墅,價格相同,我們被報價爲一棟別墅。因爲在日本,大部分的關稅都是根據住在家裏的人來計算的,所以他們給了我們兩個別墅,有很多空間,孩子們玩得很開心。我們乘公共汽車到達川口湖站,別墅的主人Hiroyuki San安排了我們免費從車站挑選的商品。他和他父親坐兩輛車來,一輛車去別墅,另一輛車帶我們去超市買雜貨。我們感謝他的父親,他在我們的超市中等待了大約30分鐘。他非常善良,慷慨和樂於助人。主人24小時待着,讓我們在需要幫助時給他們打個電話。特別感謝廣山帶我們到市中心吃飯,然後又免費接了我們可能付了8000日元的出租車費。別墅的位置在鄉村的一側非常美麗,當你沿着河口湖漫步時,你能夠感覺到你在天堂,富士山站在湖邊。哦,我無法解釋這個景色,但您可以從我附的圖片判斷。最後,我想感謝廣島的媽媽,一位非常善良和藹的女士。她給我們的孩子送了紀念品,和孩子們一起玩。她是個人的寶石,主人和別墅都很棒,我們一定會回來,至少會住3-4晚上,因爲如果你愛上自然,位置就是讓人心動。再次感謝廣久三和他的家人照顧我們,並提供了我們要求他們的一切。