提供 Spa 服務的富士吉田市酒店

酒店非常非常好，剛下車，小姐姐就在門口等着，幫忙拿行李，位置就在富士急樂園交通站，從新宿坐巴士過來非常方便，房間很大，前台小哥哥幫忙安排了山景房，可以遠眺富士山絕美山景，景色無敵了，下樓就是樂園，小朋友終於圓夢託馬斯樂園了，酒店還有温泉，可惜我們帶娃沒空泡，很後悔沒住兩天，好好體驗一下，有機會再來，每一位工作人員都非常nice，非常好的度假體驗

2020年10月初，我和老公在這裡住了一晚。入住時間是下午2點，工作人員效率很高，很有禮貌，穿著可愛的“浴衣”。房間佈局不錯，有兩張雙人床和一台電視，一個帶另一台電視和迷你酒吧區的獨立休息區，以及一個靠窗的大沙髮長凳/床區，從那裡可以看到非常大的富士山。有一個室內浴室區和一個獨立的淋浴間，可通往不太熱的室外熱水浴缸。我什至不必加任何冷水。有一個屋頂熱水浴（僅供女性使用）和不同樓層的大型溫泉浴池。可以預訂其他較小的家庭浴室。請注意，房間裡的毛巾不必帶到這些浴室，因為那裡有用品。不得在任何浴池中拍照。房間裡有客人“浴衣”和外罩（保暖背心），還有另一種類型的上衣/休閒褲套裝，可以在整個酒店穿著。 （請注意，您可能會提前詢問這些物品的尺寸範圍）。我們的房間免費提供“Tabi”襪子，並為我們每個人提供免費的包裝小浴巾和便利設施。提供了兩瓶免費的水，但存放在迷你吧冰箱中的物品需要在結賬時支付（如入住時客房服務員解釋的那樣）。房間裡有不錯的免費茶和咖啡選擇，還有一杯美味的日本茶和一塊免費的堅果巧克力，同時面向房間和酒店的佈局。我們房間的樓層包括晚上免費的“太鼓”表演（每晚兩場），我們的表演從晚上 8:45 開始（第二場）。客人可以選擇日式或西式餐點。我們兩個座位都選擇了日本人，但更喜歡早餐的質量，非常好吃。

Stayed at this accomodation one night. Room had no power to begin with, and staff had to scramble to fix the issue. Not a good first impression. Room was passable but staff are, quite frankly, terrible - trying to communicate with any of the staff even for simple requests (like trying to arrange a taxi) was like pulling teeth. It was advertised as a tourist hotel, but none of the staff seem to speak English - I understand not everyone does, that’s fine - but at least make an effort to assist or find someone who can - all I got was a shrug and staff staring at me as if I had two heads. Perhaps they need more training, because service is poor. If this was a cheaper place to stay it would be easier to overlook, but with the going rate of a room (not cheap) I expected better. Advertised as tourist Not good, and overall not a happy customer.

We spent a night in this hotel. The check in was very smooth. One thing I didn’t like is I have to wait for their shuttle for very very long time. It was actually the bus shuttle that cause us to miss to see the full Fuji mountain before the cloud starts to cover the mountain. Plus it was the bus’ fault that cause us to miss a lot of intro greeting and their garden experience. People should get there in the morning and really experience that whole day of this hotel can give you since their bus shuttle runs slow and delay.

非常接近設施! 不錯的度假風格住宿! 如果時間允許,我願意呆更長的時間!