Baymont by Wyndham Fulton

Staff was courteous, they shoveled snow and salted the area around the entrance, and the room was very clean. The pool was in maintenance, so we didn’t get to utilize it. There was a sewage smell in the hallway both nights we were there. Staff attempted to address it with fragrances, but it was still noticeable and we had to open the window in our room for a couple of hours each evening. The smell eventually subsided.

My son had a college visit at William Woods University. We were debating between hotels and were recommended this property. I am glad we booked here. The property was wonderful in all aspects. My son truly enjoyed the fresh morning breakfast and all the options. Rooms were very clean. Definitely will be staying here on future visits to William Woods. Great Job to the team at Baymont

It was very clen and the staff were very professional, I have nothing bad at all to say about this motel, I am in that area about 3 times a year and this will be were I stay in the future.

The hotel was average as a whole. The cable TV was not working for the entire evening. The front desk staff was aware and only offered that they had called the provider. No further info.

I rented 2 rooms for the evening, one for me and one for my son. My room wasn’t too bad. It had a smell to it and had some quarter size holes in the wall under pictures. My son’s room was awful. It had an awful stink to it and had a bug on the pillow. We went down to the service desk to get it fixed. The gentleman didn’t say anything to us, no sorry, no nothing. All he did was give my son a new room. When he handed us the new door keys he said I gave you a new room. Well that room didn’t have any bugs but the smell was still awful. The entire 2nd floor had it. I was going to complain again but I felt as if it would do no good since the smell was in the hallway as well. I had a room spray that I had packed, so we used that. The gentleman that was at the front desk seemed not able to speak English clearly. We had a hard enough time checking in so that was another reason I didn’t press the issue. I was tired from our traveling and just wanted to go to sleep.

Whatever make over is being done is chaotic in the hotel. There is stuff throughout the hotel on the floor which can become very unsafe. The room had a dirty light switch from dirty hands touching it and it not being wiped down and had an odd smell.

We didn't like the room because the shower head was broken and would only spay into corner the corner. The main reason we choose this hotel was because of the nice swimming pool. The pool was closed and drained under maintenance. This wasn't noted on booking! The floors in breakfast area were dirty. The carpet in hallway by our room was very dirty with some construction materials laying in hallway. The breakfast on second morning was lacking. This won't be our first or second choice the next time were in town to visit family!

Ongoing Renovations throughout the hotel were inconvenient due cleanliness and dust in the air in the hallway to my room.The shower drain in my room was very slow and during a shower the water was all the way up to my ankles.

I made a reservation weeks ago for myself, my husband and our 2 kids (twin teenagers) I reserved 2 Queen beds. We get here and go to check in and the guy at the front tells us the reservation is for 2 and that we need to get another room for our kids. I tell him they are part of the reservation and they are minors and that’s not going to happen. He keeps telling me they can’t stay in our room and we have to get a separate reservation. After several minutes of arguing, he tells us they can stay in our room, but don’t let his boss see on the cameras or he’s going to get in trouble. He sat the keys down and walked off. Didn’t tell us where the room was. Didn’t tell us about breakfast. Just walked off. We spend thousands on hotel rooms a year between the D1 hockey team we run, and the travel teams our kids play for. We will NEVER stay here or another hotel in this franchise again. I’ve contacted corporate already in the off chance there’s any way you guys are associated with them.