What amazing surroundings, the pool and gardens are outstanding. This is a 5* but not quite the standard you would expect but for the price is definitely competitive compared to other 5* hotels in Funchal. The rooms are dated but the main entrance and social areas are lovely. The media wall looks amazing. We have now visited the same hotel 5 times and will return but would like to see the hotel back to its previous standard. Staff are all lovely and a few really went the extra mile but in general the moral seemed low. Maybe it's the shortage of staff and everyone is having to work twice as hard. Bringing back the omelette station would uplift the breakfast again as this seems to have dropped its standards.Great location to all parts of Funchal.
This is a very good hotel and we would stay here again. WET AREA Indoor pool This is a great addition to the hotel and is kept at a perfect temperature with jets. It is semi-indoor so great on overcast days. Never too busy. The highlight of our stay. Outdoor pool Quite cool, but when complimented with the indoor pool, this is fine. It's a bit shallow but I imagine this is just how the hotel is built. Never too busy. Sunbeds More than enough, very comfy and clean. No need to reserve/scramble. Spa Massages available at a good price. Sauna and steam room free of charge, although the hotel doesn't advertise this very well. Snack bar Nice sandwiches, if a little overpriced. Could do with more variety of food. Great selection of drinks/cocktails as reasonable prices. Seems a bit silly that you can't pay by card. BREAKFAST A fantastic variety of tasty food; cooked, continental, cereals and pancakes. Lots of fresh fruit. We had one negative experience with a rude waiter; we were trying to take a banana and some bread each, as we knew we would be missing the breakfast (that we had paid for) the following day, due to an early hike. Before we could explain this, we were berated at length in front of half of the restaurant, even after apologising. This was unnecessarily embarrassing and marred our first day. Granted, we should have double checked the rules beforehand (we have stayed in places where this is allowed, in moderation), but, in our view, there was no need for such a public display. BUFFET We only had this once, but we felt that, for 30 euros, it was a bit underwhelming and drinks should have been included. STAFF Apart from the one exception above, we felt all the staff were a credit to the hotel, and very friendly and helpful. A special shout-out to Caterina and one barman's name whose name we regrettably didn't catch. LOCATION Buses to Funchal just outside. Close to supermarket and restaurants. Nice park and restaurant next door. ROOMS Very clean, spacious and good facilities. A bit dark at times. Good aircon. Free safe for valuables. TIPS - Rent a car with Auto Rent A Car - great service and friendly staff - Luggage room available free of charge - If hiking to Pico Ruivo, you really don't need a guide. The route is clear and is almost always busy. GetToHikes bus transfers are recommended and stop near the hotel.
The hotel is in a great location, the apartment/room was perfect with a great view. Reception staff were always helpful and friendly. Cannot recommend the lady at breakfast each morning highly enough - she was the most friendly welcoming person, always a pleasure to say hello in the morning. The breakfast is vast lots of fresh fruit, meat and cheeses, cereals, pastries and hot food and also plenty additionally cooked to order if you require. The pool area is lovely and clean, located on the roof with a very relaxed vibe. About a 25 minute walk into the old town of Funchal, lots of great places to eat nearby the hotel. Only downside, it is next to a road. It is not excessively busy but you can expect some traffic noise but this did not disturb us in any way.
阿爾託麗都酒店位於豐沙爾,靠近海灘,距離蓬塔戈爾打浴場複合體和麗都水上綜合運動中心不到 10 分鐘步行路程。 此環保認證酒店距離Centro Comercial Forum Madeira 0.5 英里(0.9 公里),距離Parque Canino do Jardim da Ajuda 0.6 英里(1 公里)。您可到 SPA 慰勞一下自己,這裏提供按摩。如果想要休閑地度假,可好好利用室外游泳池、桑拿和健身中心。此酒店的其他設施包括免費 WiFi、婚慶服務和旅遊/票務服務。住客可搭乘免費區內班車前往附近的目的地。酒店設有 2 間餐廳,您不妨選擇到Flôr de Sal享用國際美食,也可以待在房間裏,享受部分時段客房送餐服務。此外咖啡館還供應美味點心。忙碌了一天後,可以去酒吧/酒廊或池畔酒吧小酌一番,輕鬆一下。包含免費的自助早餐。特色服務/設施包括商務中心、乾洗/洗衣服務和24 小時前台服務。酒店提供收費自助停車。有 315 間客房提供冰箱和液晶電視;您定能在旅途中找到家的舒適。客房設有私人配備傢俱的陽台。提供免費無線網絡,方便您與朋友保持聯繫;衞星頻道可滿足您的娛樂需求。配備淋浴設施的私人浴室提供免費洗浴用品和坐浴桶。
DDani-112024.09.17
My second stay at Alto Lido this year and it was even better than the first. Staff is professional and polite.
I was kindly surprised with a room upgrade which was beautiful and comfortable. Lovely modern hotel.
I will definitely be back again.
滿意
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4.5/5
滿意
訪訪客Great hotel
The room we booked was not the basic room as shown on your site, but when we arrived at the hotel they said it was due to the price. So paid 24 more for nothing.
TTravel50665639157We picked the hotel for its proximity to the sea front, and to Funchal. This meant it was less than €10 for a Taxi to Old town etc, and also you could walk the Sea front Lido path (with its many bars/restaurants) going west. Our room looked out over carpark and mainly on the Atlantic Ocean, which was wonderful. Hotel bars, pool area, and Happy hour (50%) were all good
This is a beautiful hotel and definitely deserves its rating. Our room was gorgeous and had a great view overlooking the hills. The pool area is lovely, it has great views from every side. There were always sun loungers available and it is a peaceful and relaxing space. We never normally bother with breakfast but it was too good to miss, plenty of choice and all freshly cooked. It was great fun watching Bella the robot. We had a meal in the rooftop restaurant and lunch in the pool bar and it was all excellent. The staff were all great too, all really helpful and polite.
We arrived late evening and very tired but received a very warm welcome and equally welcome glass of wine. The gentleman on reception even brought our cases to our room, which was very large and comfortable with a balcony overlooking the pool and the sea. Everything was spotlessly clean. We stayed 10 nights and bedding and towels were constantly changed by a very smiley and hard working member of housekeeping. All staff were friendly and helpful. We only had bed and breakfast but what a treat eating outside overlooking the sea. Food choice at breakfast was excellent and constantly being replenished. Waiters friendly and efficient. Pool area was lovely with nice views and surrounded by palm trees. Saving of sun beds not allowed so all very relaxed. Very clean and tidy. Music some evenings but nothing to disturb other guests. For a largish hotel it still had a very personal feeling. Delilia the customer relations manager was extremely helpful, answering queries and booking restaurants. There were plenty of restaurants within walking distance of tge hotel. Noticed guests with mobility scooters and walking sticks so good to know all people are catered for. Bus stop just outside hotel so apart from walking into Funchal there is good transport available. We loved our stay here.
MMuhammadOne of the main reason why I booked this 4 star hotel was that it said it had a large space gym area as mentioned before booking, so I assumed it being a 4 start Hotel it will have decent weights and machines. However, when I arrived, the gym didn’t have a pull-up bar or a cable machine, the dumbbell weights were very basic that went up to only 10 kg. That is absolutely disappointing considering this was a 4 start Hotel. To be honest the multiuse cable machine is pretty much all you need as it has everything to be exercise all your body parts! I love my pullups hence I had to find a way to do them so I found a metal gate just outside the gym in the tennis court believe it or not I used the gate frame to do my pullups (see picture). Another downfall is that it didn’t have a water fountain in the gym area. You had to go up to the reception and buy bottle of water for €2. Good luck to those who suffer from quick dehydration.
I expected the room to have a kettle which you wouldn’t think twice whether it will have it or not. But guess what? You have to pay extra to have a kettle in your room during your stay between €5 to €7. That’s just jokes, I didn’t know if I should laugh or cry!
Other than that, the staff were very friendly and the location is close to the sea, and approximately 11 minutes drive to the main city area in Funchal.
I’d say the breakfast is good, but the same time pretty standard what you would get in a 3 star hotel. I was expecting better variety. The breakfast is always the same every day. Hardly never changes. However, the dinner menu has a rotation.
Overall, I would give this place 3.5 out of 5!
I hope they can accommodate the above the next time I visit. 
NNoofSecond stay at this beautiful hotel! The room size was good, modern design & beautifully decorated. The staff were very helpful. The breakfast was more than perfect. The location is fantastic!
We stayed at this hotel twice and have booked it again. It’s a budget-friendly place in the very centre of Funchal. It has everything we need really - the rooms are spacious, there’s always hot water in the shower, the rooms are cleaned every day. Faultless, fast WiFi (crucial if you are working remotely or travelling with a teen). Massive kudos to the amazing staff - they are very friendly and courteous. The location is perfect for sightseeing in Funchal or getting to other places in Madeira.