阿塔拉加茲登舒適套房酒店(Comfort Suites Gadsden Attalla)

Fine

The property had many issues and has not been updated in forever. The curtains would not close out the parking lot lights from shining in the room all night. The chair at the desk would not go up at all. It was lowered all the way and would not respond to the height controls. The beds were uncomfortable. There was nothing on the bathtub floor to keep me from slipping. Overall it is an old building that has not been updated from the yesteryears of the 80s.

We had two different rooms. One smelled like a wet dog and the other like very strong cigarettes. The floors were so nasty that we were unable to walk barefoot because our feet were BLACK. The sinks and tubs were clogged up and would hardly drain. The outside pool was green and disgusting. Overall, it was filthy. I absolutely will not stay here again.

Tried to book through the hotel directly. However, after four attempts of being placed on hold, i booked through *******. Their website states that they "openly accept pets". They dont mention that they charge a substantial fee per pet until you arrive. The desk attendant was quite rude and tried to tell me that i should have booked direct, and I explained the scenario. He stated that the Google telephone number was incorrect. It was one lie after another. I called the google number later and watched him answer...

Excellent front desk staff, friendly and efficient. The room was clean and quiet, the beds were comfortable, the complimentary breakfast was excellent, the lady overseeing breakfast was friendly and very helpful, we will definitely stay here again when visiting.

I was disappointed as the room had an unpleasant odor and the drain of the sink in the bathroom would not drain.

Long day traveling so a happy stop. Nice front desk personnel, nice room, good sleep. My only issue is the security door near my room was supposed to be card access only but it was not locked 24 hours much less after hours. A lot of coming and going out that door after 10pm so we were a little nervous.

The room smelled. Appeared clean, but smelled. We booked 2 nights but they gave us only 2 towels and wash clothes. I asked for more towels and something for the smell of the room and without an issue was given lysol and towe

The toilet did not work. The air conditioner was extremely loud and overall look of the room was ugly.