卡斯特羅迪斯帕特納度假酒店及水療中心

卡斯特羅迪斯帕特納度假酒店及水療中心的評價

卡斯特羅迪斯帕特納度假酒店及水療中心

Via Spaltenna, 13, 53013 加約萊因基安蒂, 托斯卡納大區, 意大利查看酒店詳情
卡斯特羅迪斯帕特納度假酒店及水療中心
卡斯特羅迪斯帕特納度假酒店及水療中心卡斯特羅迪斯帕特納度假酒店及水療中心卡斯特羅迪斯帕特納度假酒店及水療中心
選擇日期以查看房況及價格
我們提供價格保證
1晚

卡斯特羅迪斯帕特納度假酒店及水療中心 的真實住客評語

9.2/10
非常好
74則評價
真實評價
位置9.2
設施9.2
服務9.2
衛生程度9.2
篩選條件:
排序:
所有評價(74)
正面評價(39)
附有相片或影片之評價(2)
負評(2)
獨有套房
入住日期 2025年5月
與好友旅遊
10則評價
9.2/10
非常好
發佈於 2025年6月6日
酒店的風景特別好,在泳池邊曬曬太陽,打打網球,泳池衞生也很不錯。酒店內還有一家2025米其林一星餐廳,記得預約,非常值得。
入住日期 2025年3月
其他
10/10
傑出
發佈於 2025年4月22日
Sono stato molte volte in Toscana, specie nelle zone del Chianti, ma questo restort lo porterò sempre nel cuore per una serie di motivi, personali e non. Personali perchè è stato la ciliegina sulla torta dei festeggiamenti per il sessantesimo compleanno di mia moglie. Gli altri motivi includono l'impeccabile stile e meravigliosa cornice che questo resort si porta in dote. Tutto è stato piacevolmente perfetto... tranne forse il tempo, ma quello non è possibile includerlo nell'oraganizzazione. L'ambiente circostante sono le splendide colline toscane dove spiccano vigneti e oliveti, anche quelli per la produzione di vino ed olio a marchio Castello di Spaltenna. L'ambiente interno è raffinato e ben tenuto, con personale moldo disponibile e cordiale. Le camere sono uno spettacolo. Molto pulite, con arredi di altri tempi, biancheria di ottimo livello e un bagno dotato di tutto il necessario, compresa la doccia doppia (si con due doccioni alle estremità). La colazione è varia, sia dolce che salata, può soddisfare ogni palato, sia italiano che internazionale. E se qualcosa non c'è sono gentilissimi ad accontentarti. Per esempio abbiamo chiesto ogni mattina una ciotolina di olive che ci hanno fatto avere senza problemi. Una menzione va alla sorridente Celeste, che ci ha anche dato preziosi consigli turistici. I miei figli, con rispettivi compagni hanno provato anche la SPA e me ne hanno tessuto le lodi, così come le piscine. Anche tutti i contatti di prenotazione, sono stati molto cordiali e anche aperti alle nostre svariate richieste. Un grazie quindi anche a Daniele (restourant manager) e Tiziano (marketing manager) per aver pazientemente risposto a tutte le mie mail. Volevo che questa breve vacanza fosse perfetta, e abbiamo gradito moltissimo l'omaggio avuto ormai prossimi alla partenza. Un gesto non banale e di classe, che ci ricorderemo con molto piacere e ci farà sicuramente tornare. Consigliatissimo per chi vuole veramente staccare la spina e rigenerarsi, meglio se con la famiglia o gli amici più cari.
翻譯
入住日期 2025年4月
家庭旅遊
10/10
傑出
發佈於 2025年5月24日
Hôtel de charme, très bien situé en hauteur avec une vue à couper le souffle. Jardins superbes avec un très grand nombres de rosiers remarquables parfaitement entretenus. Chambre rustique mais très confortable. Petit déjeuner copieux en terrasse avec point de vue panoramique.
翻譯
Footprints705046
入住日期 2024年6月
夫妻/情侶
10/10
傑出
發佈於 2024年7月8日
This was the last of 3 hotels we stayed in while on a Perillo tour. This hotel is absolutely beautiful! The grounds and views are breathtaking. It is out in the country, so you definitely need a car or will have to hire a car to take you around. There are 2 restaurants on site. One is a Michelin Star restaurant which we did not have a chance to go to. The other restaurant is in the main building and down a flight of stair and this is where we had breakfast each morning. There is also a small bar in the restaurant. The view from the back patio on the restaurant is awesome. There is a pool with plenty of lounge chairs around and more beautiful views. There is also an indoor pool and a spa. There are several room types. We were in the main building in a room up a couple of sets of stairs. There are no elevators in the main building so if you have any mobility issues this could be a problem. Our room had a beautiful big bathroom, plenty of space to hang clothes, and plenty of room to move around. Some of our group was placed in buildings outside of the main building and they loved their rooms as well. Staff was great and very helpful and friendly. My husband and I choose not to go on one of the tours one day and stayed at the hotel for the entire day just to have the chance to enjoy it's beauty. I would definitely go back!!
翻譯
6/9
入住日期 2024年9月
其他
10/10
傑出
發佈於 2024年10月12日
正是您所期望的托斯卡納城堡的樣子。我們非常喜歡在那裡經歷的一切。 房間非常漂亮,工作人員熱情、好客且樂於助人。游泳池和景色比照片更令人嘆為觀止……如果您要去托斯卡納,斯帕爾滕納城堡是必去之地。食物也是五星級的,迫不及待想再來!
原文由 Google 翻譯
Aremberger
入住日期 2024年9月
夫妻/情侶
6.0/10
發佈於 2024年10月11日
這是許多年前的一個大灰燼。建築和周圍環境仍然很棒,但服務最多也就三星級。 早餐是小型自助餐,選擇不多(例如冷煮雞蛋),如果你在 09:50 之後來,你會得到強烈的反饋說早餐在 10 點結束。這家米其林餐廳不錯(不是很好),但價格卻極其昂貴。 水療中心,尤其是健身室最多是三星級,主要由一個溫水漩渦浴缸組成。在辦理入住手續時,我們會提醒您每天最多使用 Spa 一小時。然而,看著它,你並不想使用它全部。
原文由 Google 翻譯
來自住宿之回應: 親愛的 Aremberger,首先,我們感謝您選擇入住 Castello di Spaltenna 並花時間分享您的回饋。我們真的很遺憾您的體驗沒有達到您的期望,但我們想澄清您在評論中提到的幾點。 我們的自助早餐供應時間為上午 7:30 至上午 10:00,提供多種優質食品,包括:• 新鮮水果:鳳梨、甜瓜、奇異果、草莓。 • 蜜餞和乾果(杏仁、榛果、核桃、各種種子)。 • 穀物:膨化米、玉米片、麥片、有機燕麥。 • 維皮泰諾優格、奶油可頌、新鮮蛋糕、煎餅和華夫餅。 • 冷盤和起司:義大利燻火腿、義大利博洛尼亞香腸、皮恩扎羊起司、馬蘇里拉起司。 • 無麩質產品等等,包括各種果汁和飲料。 我們很遺憾我們的選擇不符合您的喜好,但我們想強調的是,我們努力滿足客人的不同口味和需求。 關於我們的米其林星級餐廳 Il Pievano,我們相信我們提供的性價比是托斯卡納米其林星級餐廳中最高的之一,很遺憾它沒有完全滿足您的期望。 我們的健康中心 La Pieve Spa 不僅設有漩渦浴缸,還設有芬蘭桑拿浴室、土耳其浴室、溫水浴室、感官淋浴、冰瀑布以及提供草藥茶的休閒區。為了讓您擁有更完美的健康體驗,我們還提供室外無邊際泳池和配備 Tecnogym 器械的健身房。鑑於水療中心的規模較小,我們對進入水療中心的時間進行了限制,以確保所有客人都能享受到舒適輕鬆的體驗。 最後,如果您覺得我們的工作人員不夠細心,我們深感抱歉;提供優質服務是我們的首要任務,我們不斷努力改進。我們將認真對待您的回饋,以確保此類事件不再發生。 我們希望將來有機會再次歡迎您,並為您提供符合您期望的體驗。 此致敬禮, Alessandro Ercolani 總經理 Castello di Spaltenna
入住日期 2024年8月
夫妻/情侶
8.0/10
很好
發佈於 2024年9月9日
作為我們最後一次義大利之旅的一部分,我們在這家酒店住了 5 天。這個建築群確實很美。花園維護得很漂亮,無邊際泳池令人印象深刻,水療設施也很棒(漩渦浴缸、各種桑拿浴室、休閒區等)。除了標準食品外,還提供各種餡餅和烘焙食品。真的很棒。這家 Osteria 餐廳的菜餚品質很高,但是對於該地區來說價格太貴了。房間非常寬敞漂亮(遺憾的是沒有浴缸)。 總體而言,服務非常友好且樂於助人。不幸的是,它達不到其他豪華酒店的水平。有些員工非常害羞(他們幾乎不說話,也很少主動;例如,當被問及時,他們連兩句話都說不上來介紹自己的酒莊)。泳池缺乏服務尤其令人惱火。沒有提供毛巾(您必須自己從房間拿毛巾並帶回來)並且您還必須去酒店在那裡點飲料。不幸的是,相對於躺椅的數量,遮陽傘非常少。如果您夠幸運能得到一間這樣的飯店,那麼您必須自己調整這些 - 我們在其他飯店已經習慣了不同的東西。每杯雞尾酒的價格在 18 至 20 歐元之間,這在該地區也相當高。對我們來說,裝飾有點發黴和陳舊,但總體來說很適合氛圍。總而言之,儘管受到批評,但我們還是度過了愉快的時光!關於對 il Pievanos(星級餐廳)的評價的附註:非常感謝經理隨後愉快而建設性的回饋討論。我們帶著良好的感覺離開了。
原文由 Google 翻譯
入住日期 2024年7月
家庭旅遊
8.0/10
很好
發佈於 2024年8月26日
Domaine en pierres magnifique au milieu d’une végétation typiquement toscane. La piscine est superbe et la vue à couper le souffle. La chambre est très ambiance vieux château. La salle de bains est vraiment datée et n’a rien de charmant pour ma part c’est décevant pour un 5 étoiles. La restauration de la brasserie est correcte mais les tarifs sont élevés.
翻譯
入住日期 2024年7月
夫妻/情侶
10/10
傑出
發佈於 2024年8月12日
我們正在回家的路上,很遺憾不能延長我們的逗留時間,但我們對斯帕爾滕納城堡 (Castello di Spaltenna) 在短短幾天內給我們帶來的體驗感到非常滿意!這個地方非同尋常:對原有結構的精心恢復利用了新結構的明智整合,完美地融入了領土的自然環境。我們嘗試了所提供的所有服務,並對其對美學和人性化細節的極度關注、對每天每一刻的管理的功能以及儘管操作員和活動眾多但仍能保持的判斷力感到驚訝!有一件美好的事情我們不能不強調:在我們有幸了解的所有城堡和地點中,斯帕爾滕納城堡是設施之王!你可以帶著空行李箱留下來! 這個地方不言而喻,管理顯然有效且穩固,但真正的力量在於人:在接待處,當文森佐談到他的領地時,他的眼睛閃爍著光芒; Giorgio 是 Pievano 餐廳的米其林一員,餐廳的燈光和優雅值得單獨評價;侍酒師伊莉莎白是一位美麗的女人,她的專業素養蘊藏著祖母們的古老秘密;洛倫佐知道如何詳細描述廚師的才華,並恰當地停頓和強調熱情,這對於這樣一個小男孩來說是很感人的;奧古斯汀 (Augustin) 調製的精緻雞尾酒會讓你想擁抱這個溫柔的男孩,勞拉 (Lara) 的勇敢行動只是在流星和蟬鳴的背景下開啟一場愉快交談的開端;如果您用 Gemma 的雞尾酒來調味所有東西呢?幾乎和她燦爛的笑容一樣非凡! Amed 的善良是珍貴的,它透過他的眼睛閃耀,完美地包裝了他的專業精神;還有我們最喜歡的小 Chiara,她純潔無瑕,是這裡許多優秀員工的吉祥物,這些員工和我們一樣,雖然我們沒有那麼幸運去了解他們,但他們讓我們的入住體驗變得特別。 光是無邊際泳池就值得一遊;露臺上的早餐非常棒,而且總是至少帶一個鬆餅,「La Terrazza」餐廳的內部空間很棒,食物的品質很棒,他們自己生產的葡萄酒和 vin santo 都絕對值得一試,另一方面,Pievano 確實偷走了我們的心!
原文由 Google 翻譯
Maria Susanna P
入住日期 2024年5月
夫妻/情侶
6.0/10
發佈於 2024年6月22日
The castle is beautiful on the outside, with well-maintained grounds and one of the nicest pools I've seen recently. The spa area is also very nice. However, the rooms are disappointing. The furniture is old, and the decor looks dated. Despite this, the rooms are clean, and the bathrooms are nice. I have stayed in many five-star hotels, and this one is just okay. There are two restaurants on the premises, one of which is Michelin-starred. We did not eat there because the staff was extremely rude and condescending. We were poorly received by a very rude woman who is the sommelier, Miss E. Her behavior ruined our evening. Instead, we dined at the Osteria restaurant with a garden view, where the staff was much friendlier, and we felt welcomed as one should at any venue, especially a five-star hotel. The view was far more interesting than the internal castle court, which was hot, cramped, and had a very unwelcoming staff. The sommelier later came to our table at the Osteria, supposedly to apologize, but her confrontational attitude only made things worse, further ruining our dining experience. Overall, the castle is not worth the money. There are better places to stay with less attitude from the staff. Instead of apologizing, she made her very unprofessional attitude our problem trying to say she had lots to do and we were the issue because we interrupted her work which was in no way true. This is truly unacceptable behavior for a five-star hotel. I will never stay there again. If this attitude towards clients is accepted by the hotel managers, then there is a huge problem with how the hotel is run.
翻譯
來自住宿之回應: Dear Mrs Maria Susanna, Thanks for taking the time to share your feedback regarding your recent stay at Castello di Spaltenna. We are glad to hear that you appreciated our property and it’s stunning architecture, as well the beauty of the exterior, the well-maintained grounds, and the pools. Thank you for highlighting the cleanliness of the rooms, it is nice to know that you enjoyed our Spa area. However, we are deeply sorry to learn the experience with the room decor and the dining services did not meet your expectations. Regarding the rooms, every year many rooms furniture is evaluate again, modernized and made more efficient but always in line with the style of the sober and rustic original structure. We are pleased to hear that you enjoyed the dining experience at the Osteria restaurant and the staff made you feel welcome. Your feedback is invaluable in helping us improve our services. We are particularly concerned about your experience with one of the staff of the other restaurant, where you had not dinner. We strive to provide the highest level of service and quality for our Guests. Unfortunately, during your visit, we fell short of your expectations. Please accept our sincerest apologies for the behavior you encountered. This definitely does not reflect the standards we aim to uphold and expand. We will address this matter internally to ensure it won't happen again. We would like to assure that our hotel always seeks to provide a genuine hospitality maintaining the very highest standards of quality and service. We do apologize if your expectations were not met. We are taking your feedback seriously and will work diligently to improve the problems you mentioned. Hoping to welcoming again at Castello di Spaltenna with best regards remain Alessandro Ercolani General Manager
入住日期 2024年4月
其他
10/10
傑出
發佈於 2024年5月29日
We just left Castillo di Spaltenna yesterday after a 5 day stay, we couldn’t have been happier with our decision to stay here. We travelled with friends and all 4 of us got massages which we all loved. The spa is beautiful and relaxing. Food was great, and drinks were made exactly how we wanted. A huge shout out to Augustine, our bartender, he was always accommodating and remembered what we liked, outstanding service! All of the staff we met were very friendly and helpful, housekeepers kept our rooms very clean, and always came just at the right times. The resort is a very short walk from town with lots of restaurants for dinner variety.
翻譯
tripgaya
入住日期 2024年1月
夫妻/情侶
10/10
傑出
發佈於 2024年2月25日
Il Castello di Spaltenna è uno di quei luoghi in cui almeno una volta bisogna fermarsi e anche per più di una notte. Il posto è davvero fantastico, non manca nulla, il personale super cordiale e professionale. Per quanto riguarda le camere sono molto belle e caratteristiche. Non vediamo l'ora di poter soggiornare nuovamente all'interno di questo castello, consigliatissimo!
翻譯
入住日期 2023年9月
其他
10/10
傑出
發佈於 2023年10月29日
This is truly a beautiful and special place to stay! The staff was wonderful and our room (Terrace View Suite) was lovely, although be advised that the walls are very thin (you can hear your neighbor blow their nose and carry on a conversation even at quiet talking levels). The grounds and view are exquisite, (breathtaking) and the spa looked fantastic (I regret not scheduling a spa day!) The location made a great base to explore all of Tuscany, with most towns and sites we wanted to see within a 10 - 90 minute drive. We would NOT recommend dining at La Terrazza (it was pretty horrible - the worst food I recall having in years dining out) but they do have a Michelin starred restaurant, Il Pievano worth considering. Overall I would stay here again, but perhaps request the Terrace View Suite on the end so that we only had one shared wall, to keep the noise down!
翻譯
入住日期 2023年9月
夫妻/情侶
10/10
傑出
發佈於 2023年10月29日
Sonho de lugar. Hotel instalado dentro de um castelo medieval, com todos os lixos e serviços perfeitos Localização perto da cidade de Giole, município pacato, com gente muito simpática e com o galo ***** enorme - símbolo da região Quarto - verdadeiro aposento real, cama super confortável, banheiro sensacional, espaço para abrir e guardar tudo Serviço e Staff do Hotel são todos de uma simpatia e serviço maravilhosos Comida inesquecível, desde o café da manhã até o jantar tudo delicioso Paisagem de tirar o fôlego, recomendo muito
翻譯
入住日期 2023年9月
其他
10/10
傑出
發佈於 2023年10月16日
I had dinner with Amici and I would say that we had an experience out of the usual canons. Dishes well executed and balanced in taste. The room directed by the MAITRE Angelo I would say in a masterful way, where he immediately puts you at ease with discretion and professionalism Well done everyone, thank you for this experience. Highly recommended.
翻譯