I’ve never written a negative review but feel compelled to given the price we paid and the product we received. This property was the worst 65K we ever spent on a hotel in Sri Lanka. The property is at best, slightly above average. Basic room, basic bathroom, and overall basic. We have stayed at some of the best hotels and have always felt that the price we paid was money well spent and justified - exceptional service, food, etc. Other well reputed hotels, one we stayed at recently, and have booked again in December, at 60K FULL Board, offer incredible food, outstanding service, and are wonderful properties. The Bartizan at 65k, bed and breakfast was so basic, we could find no reason they could charge more than 30K at most. The breakfast order was taken all wrong, my poached eggs came with dried oregano sprinkled all over, some strange curdled version of “Hollandaise” and, the staff were just tuned out and barely responsive to correcting our order. Most of the staff spent their time on the doorstep watching the goings on outside. Our friends stayed at a lovely hotel in the fort, the same night we did, paid 30K, received a complimentary happy hour, had a pool on the property, a beautiful spacious room, and overall had a lovely experience. Spend your money elsewhere!
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