查看加爾維斯頓酒店的住客評價

加爾維斯頓貝斯特韋斯特優質酒店
4.2/5101 評價
We were taking a cruise out of Galveston and had points saved up, so we booked a stay at this hotel. We could not have been happier! The hotel is not far from the port and we were right on the seawall with a balcony overlooking the gulf. The staff were friendly and the breakfast was wonderful. We look forward to staying here again!
海堤貝斯特韋斯特優質套房酒店
4.2/5101 評價
I have booked this hotel for 5 nights. There is no power at the hotel at the first day. I had to stay somewhere in the night with my daughter because of it. The second day there was no Wi-Fi. The hotel staff and hotel owner promised that night’s stay can be refunded so I continued the reservation. They keep saying that they can refund that night’s money but after checking out they didn’t refund instead I had to pay for all days. when I asked the hotel owner about this he was really mad and used abuse language and said get out of my hotel. Then he called the cops and said I was forcing him for refund and I am using abuse language. I immediately took my luggage and ran from hotel. He followed me and chased me. I came to an apartment where my cousin was living and then he went to leasing office and had abused talk with them and called cops again and said they will come the apartment This was terrible experience in my life. I didn’t expect this kind of rude behavior and for couple of hours I was in shock and shivering. I don’t know is this the way the hotel owner treats a lady with a teenage daughter? I would never recommend this hotel to anyone.

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