Diamond Beach Resort - Lazy River View #419

Diamond Beach - Galveston Concierge staff at check in was not welcoming No information was given at checkin regarding available amenities, only property “don’t” rules and fine policies were communicated Property in general was in a state of disrepair and there was no sign of any significant repair activity Main outside pool was closed There was a lot of loose Debris on walkways around lazy river There was Stagnant water, breeding mosquitos, in volleyball court area near lazy river There was no easy direct beach access - access available but quite a distance from resort An elevator was out of service (only one operating) There was low water pressure and hot water was sporadic 3rd floor bar was closed (permanently) Outside bar was also unavailable The condo we rented (517) needed some TLC. The lock on the patio door was broken, toaster was broken, no remotes for the ceiling fans, the patio furniture was corroded, the (smart) refrigerator didn’t work properly and condo staff did not respond, Also there is a need to replace pans and pots, and most of the knives unusable, need sharpening. Resort was definitely overpriced for condition of room, property, limited amenities and lack of staff responsiveness

Annual girl’s trip. Ladies aged 18-68. We stayed in the King of Diamonds condo. Plenty of room for everyone plus all the stuff/food 5 women can pack for a 3 day stay. It was perfection.The group at the concierge desk were awesome. Especially John.He went above and beyond. One of our group went downstairs to meet us at the big rocks. We had already gone back up to the condo. She left without the key He made sure she got back to us. We are already looking at dates for the 2025 trip because we didn’t see everything we wanted to this trip. Diamond Condos are the only condos we saw with a pool, lazy river and beautiful beach views. We’ll definitely return here.