加特林堡麗怡酒店(Country Inn & Suites by Radisson, Gatlinburg, TN)

Nice Hotel, located on right place in Gatlinburg. We stayed for 3 night here when we visited smoky Mountains. It was comfortable stay. All tourist locations are nearby. They have free parking and breakfast was ok.

This was the easiest check-in I’ve ever experienced!o

The hotel was in a good location and was very clean. However the people at the front desk were on the lazy side. They couldn’t be bothered to help in any way.

This was a good place to stay. There is construction going on at the hotel and I feel like the price should have reflected that fact more. Kind of noisy in the morning but front desk was very helpful and answered all questions. Breakfast was great! Easy walk to the main street in Gatlinburg. Enjoyed the stay.

Much to our surprise, when we checked in the front desk gave us a key for an occupied room. We were shocked to see people staring back at us when we opened the door. That could have been a very dangerous situation. They fixed the issue after a few comments that made it seem like we were at fault, but then gave us a less desirable room right next to noisy exit door. Speaking of the noise, it was one of the nosiest hotels I’ve stayed at. It sounded like they were moving furniture across the floor in the room above us at all times of the night. The wall next to us was paper thin so we could hear their conversations. Housekeeping started vacuuming at 7am in the room above us which woke us up. The common areas smelled musty. The room was clean for the most part, but there was definite improvements that could have been made by maintenance. Parking was awful. They don’t have enough spots for their guests to park at. They were good about towing vehicles that didn’t belong in the lot. Overall, the only positive thing about the place was that it is within walkable distance to the Parkway, but I would never stay at this hotel again if I have the choice.

Overall our stay was fine but I was a little disappointed with the condition of the hotel. I immediately noticed a weird smell in our room. I determined it was the carpet due to high levels of moisture in the room. The room was clean but could use some maintenance. The beds were comfortable and the shower worked well. The pool area was also disappointing, we went at night which probably didn’t help the creepy factor but the humidity was so high water drips from the ceiling all over. Overall not a bad place to stay but not as nice as I had hoped for the $.

Our first room had hair in the bed and a large stain on the floor, staff was very friendly and changed our room immediately. Our 2nd room had black mold near the balcony door and unfortunately we didn’t see it until check out day.