哈德遜威克臻品之選酒店(The Wick, Hudson, a Tribute Portfolio Hotel)

When we arrived, the hotel was not as it seemed in the web page photos. The location of the hotel was in a less desirable area. The front of the hotel faces the back yards of a rundown neighborhood. The narrow street leading to the hotel was not maintained and the sidewalks were in bad shape. We parked in front of the hotel on the street. I went in and asked where I could park? I was told in the gravel parking lot only holding 6 cars or in the street which was shared by the neighborhood. If those spaces were full, you can park down behind the hotel. We drove on a narrow street down a hill which was not maintained around the hotel to see the parking area. The back of the hotel faced and was close to a rundown warehouse industrial area. We did not see an entrance to the back of the hotel. I was looking for ADA parking and there was none. As both my wife and son could not walk several hundred feet up around the hotel on non-maintained roads to get to the front entrance. Also, there were no designated ADA parking spaces marked or available in front of the building. I went back in and asked for a refund totaling $1,300 and was told no. I will never stay at any hotels associated with this chain. Poor customer service, along being in a depressed industrial area along with unmaintained surroundings.

The picture used makes the hotel appear very nice. However, that was far from the posting of the picture. The hotel was smack dab in a rundown neighborhood and industrial area. The street getting in was narrow with bad pavement the sidewalk leading in was broken up and full of hazards. Parking was street parking competing with the neighborhood. There was a small gravel lot holding 5 cars Infront of the hotel. I was told you can park down in back of the hotel. The road to the parking was badly in need of repair. There was no entrance I could find when parking in back to enter the hotel. It appeared you need to walk up a hill on a bad road which was badly broken up also it would have been a long walk. I needed handy cap parking which there was none at all and no spaces assigned in accordance federal law. The back view of the hotel was a rundown industrial warehouse complex. I went in and asked for my money back and was told they would not refund it. The staff was not helpful at all.

Enjoyed this property during my first trip to Hudson. Property was clean, staff friendly and location decent. Overall, satisfied with all elements of the hotel and would stay again if back in the area. Not rating it higher based on comparison to other hotels I have stayed at globally.

Quaint boutique hotel 5 minute walk from train station. Attentive staff, clean rating good. You can walk into the town center although we would suggest you drive

Beautiful exterior, and lovely lobby. Walked into our room and it was quite large, two queen beds, but there were no nightstands, except for in between the two beds, which was a little bit annoying. Also, though on the surface, the bathroom was updated and clean, the inside shower liner was moldy, and there were some hairs from prior guests on the tiles, and in the corners, and around the toilet. Overall a great stay, but sometimes some of those little details, make a difference I would chalk it up to something, unfortunate, and still would probably recommend the hotel. Great location. Friendly staff.

Boutique Hotel with good dining options in the restaurant. Pleasant and helpful staff. Clean and well designed rooms.

Would have liked more bell service. Did not offer to help with our bags and we had a lot

This hotel was an unexpected gem among a lot of hotels we stayed in while driving around upstate New York. The room was spacious, clean and comfortable. The staff were all very friendly and helpful.

Great trendly hotel. Staff was amazing, room was super clean. Was disappointed the shuttle was not available as I anticpiated on utilizing it other wise I enjoyed my stay. I appreciated how clean the rooms were and the beds were very comfortable.