Замечательный отель. Были проблемы с кондиционером в номере, но всё очень быстро решили. Очень внимательный персонал, вернёмся сюда обязательно.
翻譯
윰갬
豪華大床房
入住日期 Des 2023
夫妻/情侶
4則評價
5.0/5
傑出
發佈於 16 Jan 2024
Gili Fonte是我峇裡島之旅最愉快的地方。
他們非常友好而且早餐很美味。
原文由 Google 翻譯
Evgeny_Komarov
豪華大床房
入住日期 Jan 2024
夫妻/情侶
4則評價
4.7/5
優秀
發佈於 1 Feb 2024
классный номер, бассейн вдоль всех домиков, тихо, звуки всех тусовок не доносятся. при этом отель не особо далеко от основного веселья, 5 минут на велике
Great location within 10 minutes walk from the restaurants, friendly helpful staff! Would definitely recommend!
翻譯
訪客
豪華大床房
入住日期 Feb 2023
夫妻/情侶
6則評價
4.7/5
優秀
發佈於 26 Mar 2023
One of the best hotek on the island
翻譯
MANOU M
入住日期 Mei 2024
夫妻/情侶
1.0/5
發佈於 27 Mei 2024
La chambre, la piscine sont sympa. En général l'hôtel semble bien. Nous sommes restés 2 nuits sur place. Le premier jour, nous nous sommes aperçus que les 3 roues d'une valise étaient cassées dans la chambre, après notre arrivée. Après beaucoup de temps perdu avec la direction, l'hôtel s'est dédouané et a refusé tout dédommagement. En plus de cela, la 2ème nuit je me suis réveillée avec plus de 70 piqûres d'insectes dans tout le corps. J'ai passé le reste du séjour à me soigner sans pouvoir profiter de la fin de mes vacances. Pour tout ces désagréments, je ne recommande pas cet hôtel et je ne compte jamais y retourner.
翻譯
來自住宿之回應: Hi, thank you for your review. We apologise for the inconvenience you experienced. We’d like to first and foremost clarify that Ponte Villas is located in Gili T - which is an island and as such we cannot control the bugs, insects, and mosquitoes that populate the island. We have strict protocols in which we spray the room every morning before check-in and every time after we make up your room. We again cannot control how often or how big you open your doors but we are always ready to assist you in spraying your room again before you enter or provide you with repellant. We clean our rooms daily and we deep clean every time before new guests check-in, we take the hygiene and cleanliness of our rooms very seriously. There are NO bedbugs, only mosquitos, so please be mindful of your words. Furthermore not one of the pictures you took is in our property. If any of this were true you would have immediately complained at the hotel, in which you did not, and needless to say nobody would have stayed for the whole duration in which you did. As for your luggage, could it be possible that age (how old your suitcase was) could have played a factor in your broken wheels? it might have been broken previous to your stay with us or on your way to our hotel, it is common knowledge that the entire Gili T Island has gravel sidewalks. If there was concrete proof that our staff had caused the damage, we would have compensated you immediately, but what the CCTV showed was that your bags were handled delicately and with care by our staff safely to your rooms. Nobody be sure when it took place, only that you realised it was broken when you were in the room. We advise you to please try to contact your travel insurance for baggage claim, they would be better equipped to address this. Thank you for your time and we look forward to your next stay. Please reach out to us, we hope that we can make your experience better the next time.
訪客
入住日期 Jun 2024
家庭旅遊
1.0/5
發佈於 17 Jun 2024
1. No hot water shower- We booked a private villa which has 2 bedrooms, we are a family of 4. No hot water on day 2 when we returned tired from an entire day at the beach. They put on the heater and we had to wait 45 mins before the water turned hot. We thought this was a one off and shrugged it off, but guess what? On our day of departure (we stayed for 4 days) we had to rush to leave for our ferry and lo and behold no hot water in the shower again!! This time I called the manager and complained! He was polite but I realize they save money by using the heater intermittently and the morning shift guy did not realize we were checking out early. We were told to walk 50 meters to the other part of the hotel to take a shower!! 2. Bad location - Another big con is that the rooms are quite a walk from the entrance at the street. This could be an issue if you are tired late in the evening or if you have young kids or elders. We saw many hotels which are closer, best to choose something away from the centre i.e. the night market but also not too far away in the north of the island. Look for locations 5-10 mins walk from the market in the direction towards pink coco Lounge bar. If you just a couple and wanna relax the northern end near turtle beach would be ideal but it’s a good 20 mins cycle ride to the center. 3. 100% advance payment on check in! They are the only villa in Indonesia (we are from Singapore and travel often to Bali) that takes the entire payment in advance! I was quite surprised but just agreed as we had no choice, so now there is no question of any adjustment in payment for the bad service due to the 100% advance payment! The staff is very polite and nice but the management is trying to save money thats all. We paid 350 usd per night for this villa and both wife and me were very, very disappointed. I would avoid this tourist trap for sure, but Gili is beautiful and the beaches and people are lovely.
翻譯
訪客
入住日期 Apr 2024
夫妻/情侶
5.0/5
傑出
發佈於 8 Apr 2024
Schöne Anlage, freundliches Personal, gutes Frühstück, gute Lage, Preis-Leistung stimmt auch, alles in Ordnung... Können wir für einen Aufenthalt auf Gili-T empfehlen! Das Highlight ist der wunderschöne Pool, der mitten durch die Anlage "fließt"...
翻譯
訪客
入住日期 Jan 2024
其他
5.0/5
傑出
發佈於 26 Jan 2024
Seriously - so good bbq! I don’t normally write reviews but beef kebab was so good I needed to. Plus Gday and Imam were super nice and welcoming. Worth rolling down here on the bike - you’ll be glad you did! The view and seating on the beach is great and peaceful just along from the busy main *****.