格拉斯哥安宿酒店(Safestay Glasgow)

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BE CAREFUL! PLEASE KEEP AWAY FROM THIS PROPERTY! THEY ARE STEALING YOUR INFORMATION! It cannot be believed my credit card information has been stolen from them... It is the first time my credit card is fraud. I already paid via Trip.com, but they still WROTE DOWN my credit card information. I don't understand why they wrote down all credit card information like credit card number, expiring date, security code and name instead of making the deposit payment. Now I understand it, they just steal your information and fraud it! I only provided this credit card information for them. I used other credit cards or Apple Pay in other places, the credit card information could not be stolen from others. And my credit card bank notified that my credit card is fraud in Bulgaria a week later... Suggestion: Please stop stealing credit cards issued in the US, you cannot steal a penny from them. Meanwhile, the first bed gave me is very the dirty bed, I changed another one, but it is still not good. I only stayed 7 hours there and slept very bad! Horrible experience overall.

我再也不會住在這裏了。我被隔壁房間裏的人整夜開派對也吵架了。我確實去前台説了這件事，但什麼也沒做。我很生氣，但沒有把它帶到工作人員身上。我得到了免費的延遲退房，但它根本沒有幫助。

Great service

Checked in at 6pm. Returned at 3am someone asleep in my allocated bed even though my belongings were next to/on it. Reception refused to wake him offered another room with a top bunk which for health reasons I had to refuse. Was told would have to sleep in a freezing cold lounge. After 2 hours sleep had my duvet and pillow taken off me as people were waking up and coming downstairs. When I initially got upset I was threatened by reception I would be ejected from the building. I am a 47 year old female and I was travelling alone. The reason the person was in my bed because someone had also taken his. Given a breakfast voucher by way of compensation. Coffee cold and only very limited selection. I have asked for a full refund of the £70 I paid. Staff rude and unhelpful. Avoid!!!! This was on 8th July 2023. Had to accept sofa in lounge or spend the night outside in the rain in the middle of Glasgow city.

For someone like me who doesn't care about fancy hotels as you only spend about 8 hours a day in them and you are usually asleep during those 8 hours, it was a great place. It was clean, had a bed, toilet, and a bath/shower. Nothing more required.

Most of the staff don't care about customers, the rooms were packed out with people being loud and obnoxious, I complained about it and was told that's the hostel experience. My second night there was police outside the hostel arresting somebody, and the staff didn't care. My last night there was a woman screaming down the phone in the common room, after hours, but the staff didn't care. Would not stay here again, it's a chain of hostels looking for your money, not to give you a 'good hostel' experience.