麥克唐納德利明別墅酒店(Macdonald Leeming House)

Beautiful location, views and landscaping, but the actual hotel needs a lot of work. -Tired and dated building - Limited housekeeping - we walked into our room and the windows were covered with cobwebs. The second day we were in, we saw the empty toilet paper roll in our room had just been left there and not replaced. During dinner - a glass was brought over with a lipstick stain on it. - Inexperienced, slow service - we were told dinner reservations were nearly full - though there was barely anyone in either dining room. When some we spilled a bit of wine on the table, our server wiped up the wine, and then folded the napkin and put in back on our friend’s lap! When we tried to order cocktails in the bar, both times, neither server knew what the drinks were - with one even disappearing and not coming back after saying “I’ll see what I can do.” When we asked the front desk about getting some sandwiches pre-made for the next day, she sighed and said “I don’t deal with that, speak to the restaurant.” While many of the staff seemed very nice - it didn’t seem like there had been any training at all - overall - slow, underwhelming service. The atmosphere also needs some work - no music or welcoming atmosphere to make you want to stay and enjoy dinner or drinks. Given we each spent nearly £1000 on the stay for two nights (accommodation and food/drinks) - we’d expect a much higher quality stay.

We upgraded our room to a lake view room but found a bit of glass on the floor, we reported it when management but they didn’t nothing so had to complain again to night shift watch .he then checked and hovered our room for more glass which was amazing of him as this isn’t his job .

Amazing hotel with views to die for!! We had a balcony with a view and was worth paying for the bigger room. We did opt for a room with a king size bed but got a room with 2 singles put together so was abit disappointing but the view made up for it!! Dog friendly hotel so lots of lovely pooches about. Breakfast was amazing!!! Dry friendly and helpful staff! Lots of choice and again amazing views!!!

Appalling trip - misrepresentation on the website, check-in time is 4pm and not 3pm, felt it was a scam to get you to spend money on drinks and afternoon tea. Reception Staff Rude and unhelpful. Restaurant prices unbelievably high, paid half the price at an Edinburgh's Royal Mile Michellin Star Restaurant for same size/course meal. Kept awake till 4am by neighbouring guests repeatedly slamming doors, shouting and singing. Found a flea on the duvet - we don't have pets. We were given a reduction for the upgraded room which didn't meet the specification on-line and a reduction of the 'service charge' which we have no idea what this was for.

We booked at short notice for a special anniversary getaway, enticed by the beautiful views of Ullswater. We were not disappointed in that regard. The room with a balcony was comfortable and clean and the view fantastic. Staff were friendly and the receptionist sorted out a problem for us with little fuss. It is worth mentioning that the bar meal portions are on the small side and the breakfast is expensive for what you get. The full English is laid out nicely but is petite: one egg, a small rasher of bacon, one sausage, half a black pudding, half a flat mushroom, half a tomato, a tiny potato cake, one piece of sliced bread and a measure of butter. Other options like avacado on toast or salmon and scrambled egg demanded a hefty £6 premium. In the room, the towels are soft and warm but the bathrobes less so. The complentary shampoo & soap are fixed to the wall.

Had a wonderful 3 night stay in March with family at Leeming House. Beautiful location - the friendliest staff (remember Joe in particular) in reception / bar / restaurant Will definitely book again in the future - thank you for a great short break Very close to great walks too!

We had an amazing stay at Macdonald Leeming House for a short family break. The staff were so friendly and helpful, nothing was too much trouble for them. We had a lovely spacious family suite with a separate sleeping area for our two children which was great. The food at the restaurant was amazing and also the food at the lounge area was tasty. It is around a 5-minute walk to the lake and the hotel is situated in beautiful surroundings. We would love to stay at this hotel again.

This is an absolute gem of a hotel tucked away on the shores of Lake Ullswater. The welcome from the staff was generous and warm. The room was really nice, even though we had the cheapest room in the hotel. The food was fantastic. Really well-cooked and impeccably presented. The grounds are very traanquil. The Views up the lake are to die for.

The staff at Leeming House are unfailingly helpful and friendly.... each time feels like a homecoming to a very beautiful home ! Monica in particular is a big favourite...although I dont want to be unfair to the others, I run courses there regularly and my course delegates love it too ! I come back again and again!!