格勞斯特中心酒店(Central Hotel Gloucester by Roomsbooked)

This is a functional little hotel that is close to the train station. Don't expect luxury, but you can expect friendly and warm service, and a spacious room. The reason I booked this hotel was due to the rail strikes. I was on a business trip and meant to be taking the train to London that evening but wasn't able to. Furthermore, it was the Cheltenham races and all the other places had already been booked out. This room was a lifesaver for me. I was exhausted from an intense itinerary and needed a place to sleep and freshen up. I was pointed to the supermarket close by. As there were all the cutlery and even a microwave in the room, I had no issues rustling up a hot meal for myself. I am giving this hotel a high rating because the overall experience exceeded my expectations. I just want to make it very clear that guests need to understand this is not a fancy establishment designed for holidaying, but if you are travelling for work purposes, this will come close to being home away from home.

As the hotel is right in the centre of town, very convenient for shopping, sight seeing and walking distances to restaurants and coffee shops. Although there is no carpark, there is the city carpark close by and reasonably price. It is also close to the train station.

Good place , no complaints. Easy check in and a lot of privacy .

1. The hotel is conveniently located in the city center and less than five minutes from the bus and coach station. The hotel also has a 24 hour front desk. 2. We stayed there for a week and during the whole time and had no running hot water in the sink. The shower had hot water only. We complained to the front desk who said they would get maintenance to fix it. However they didn’t turn up during the whole week we were there to fix it. The front desk did nothing to keep us informed about what was going on. We had to go and ask them each day what the status was, and their response was always the same. We’ll get ask maintenance to come and fix it. . I am really disappointed that they didn’t care or actively try to resolve the issue or keep us informed about what was going on. In the end, we didn’t have hot water for our entire trip. So although they had a 24 hr front desk, I’m not sure what they did, because they were not able to actively follow up and address guests concerns. 3. Room service was spotty at best. They were supposed to clean the room everyday. Sometimes they came, sometimes they didn’t. When they did come, they did’t replace dirty dishes or towels, or straighten the room. They mostly came in and emptied the bins. In 7 days staying there, they only replaced dirty linen and dishes at most 2 times.

The location of this hotel is excellent and easy to find. Check in was straightforward and quick. The room itself was a good size and had a separate sitting area with a sofa, TV, fridge, kettle and microwave. There was a good choice of cutlery and glasses too. The bathroom was very clean and the shower was hot and powerful. The bed was comfortable and it was very quiet during the night. The only downside was the temperature which was boiling! I turned the radiators off but no windows opened so it made it feel a little stuffy. Overall very happy though and good value for money

Room was not cleaned very well. Staff gave wrong room and 2 people came into our room unannounced. Triple check your room reservation when checking in. Was not offered any remedy for the inconveniences.

It was in a decent location for what we were looking for. Extra fans would have been helpful to keep us cool during sleeping hours. Lost some food due to having the electric off when we were not in the room (room key has to be locked in the port and only 1 room key provided). Only purchase food for the next morning as you are returning would be my recommendation. Other than that, it was a good place to rest.