沖浪者天堂蒂基公寓酒店(Tiki Hotel Apartments Surfers Paradise)

Well worth it!! Service was great. Staff was friendly & helpful. The building is showing its age but we took the time to google its history & found it acceptable.

We booked this hotel by looking at the pictures of the hotel and the reality is far from expectations. They advertise it as kids friendly place, however barring a slide in the swimming pool, there is nothing which can be called as Kids friendly in the place at all We came here to Celebrate the birthday of my twin daughters who are now 6 year old, and The bed had sand all over it when we checked in. The room had no balcony, no decent proper ventilation and lighting is poor as well. The property is dated and is hard to enjoy the place The pool is very small but is not heated so the kids are cold all the time which also renders it unusable. I did mention it to the staff who were courteous enough to offer another room, however, the room was even worse than the one which we had, as it was completely claustrophobic and we didn't even use it and locked it. However next day, upon checkout, they asked me to pay for the extra room which came as a shocker. There was no email, no message and no calls given to us, as they expected the Keys back and now they are emailing me again and again to pay the full price of the room in which we didn't even stay. This was rather horrible as now I am forced to attend to their repeated emails and when I have clearly explained our situation that because of 5 year old twins with me, it was not possible for me to have returned the keys specially when we were out making the Kids' day special. I am extremely dissatisfied with the place, and will not recommend it to any traveler. We are a regular visitor to Gold coast and this is by far the worst experience we have had at the coast. Avoid if you can