布羅德比奇ULTIQA海灘港酒店(ULTIQA Beach Haven on Broadbeach)

Good room and comfortable apartment. Met all our needs. Clean and comfortable. Nice pool and amenities.

The apartment is in a great location but it’s old and in need of renovations to keep up with the standard expected of the Gold Coast these days especially for the prices being asked.

Loved the size of the apartment, the beach view was amazing. The shopping and restaurants within walking distance was great, beach across the road fantastic! The cleanliness of the apartment was disappointing, carpets looked like they hadn't been vacuumed, fans were covered in dust, kitchen very dated, lifts had no aircon and pools were too warm when it was so hot outside.

On the 4th day of our 6 night stay,the main bathroom started leaking yellow liquid from the ceiling and light fixture. Maintenance did remove the light and fill the hole with rags and leave a bucket on the vanity which continued to leak for another 6 hours. That left us one ensuite for 5 adults. Checked out 2 days later and still waiting to hear from the manager regarding partial refund for not having full use of facility. After 25yrs will not be going back.

I've never seen a hotel room look so little like what was promised in the photos. An absolute rip-off. Be warned - I was informed by reception that "because the building is so close to the beach, we consider all our rooms to be seaview" - well if one pitches their head out the window at the right angle this may well be true but that is of little conciliation when you've paid an outrageous price to secure a room that actually faces the sea. What was promised versus what was delivered should be illegal.

The location is in the top 4 apartments at Broadbeach 50m from beach and 50m from Restaurants. The lifts are fast and not much waiting has two great pools. The exterior has been refurbished also apartments are refurbished new tiles and bathrooms. The size off top level apartments is huge. Only negative is the cleaning crews do not pay attention to dust on tables, bedside furniture and aircon units full off dust also the fans and verandahs not cleaned.

Stayed for 11 nights with the wife and two children and it was our second time staying at this hotel, the pool is great for little kids and we love the location.

Spacious 2 bedroom apartment with clear sea view just one block from the main Broadbeach shops and restaurants. Outdoor pool area great, with sun loungers and large BBQ area. Indoor pool area under renovation. Will definately stay here again.

Amazing staff! Very helpful but there’s no much they can do when the building is sold out and ******* got details wrong so the staff can’t change rooms etc. To explain: the ******* listing was incorrect - there is no air conditioning in the bedrooms on the “standard 2 bedroom” rooms. That is a mistake and it meant a very hot stay for me and my family. Apparently only the non-“standard” 2 bedrooms have air con throughout, but that’s not what the ******* listing says. But the staff were so friendly and understanding at our frustration! I will definitely return, but I’m angry at *******!