加戈爾茲伯勒貝斯特韋斯特優質酒店

We checked in 7 pm at night... our room was on the 4th floor, but the key reader wasnt working. We went back to the desk, and were assigned a room on the 2nd floor, but when we opened the door we saw another persons bags. The room had occupants. We were finally given a room on the 5th floor and told us it had some type of problem,but we could have it. We had to manually flush the toilet bc the chain inside was missing. The staff seemed pissed and stressed about many problems, but not at all concerned about giving us keys to an occupied room. The room aside from the toilet, wasnt too bad.

They wouldn’t even check us in. We had a reservation, had paid in full, and were turned away with 2 kids in tow. Will never stay at a best western again, the worst available

The room wasn’t cleaned very well, had no blankets or sheets for the couch bed, asked for some they told us they didn’t have any extra, tv had no remote to even watch tv, the breakfast was good, and staff was friendly! Over all not to bad

Parking was convenient, staff was extremely friendly and helpful, but the facility is showing its age.

MOLD!!! Filthy and brown stained mattress, we left. The staff was nice but whomever owns this hotel should be ashamed. Black mold is so dangerous. Furniture and decor worn out. This hotel needs help. Do not stay here.

Tiffany What an amazing young lady. So helpful and caring. She went above and beyond for me and my husband. We were there to attend the funeral for my sister. Tiffany made an otherwise dreaded trip bearable because of her bubbly personality. I couldn't have asked for a better person in my time of need. Way to go Tiffany. You truly are a beautiful person.