Radisson Hotel Niagara Falls Grand Island

Excellent room except the toilet was messed up. The phones were not working so i had to wak downstairs 2 times for services which was a hassle. Food at the restaurant was delicious!! Beds and pillows very comfy. The balcony river view was nice. Indoor pool looked very nice but I went to outdoor one. The outdoor pool was dirty and no filter running at all but overall not bad. Nice shower pressure and very hot water! No plug in tub but i stuffed a wash cloth in drain and it worked fine. Fridge was cold but freezer was frozen over ( rm 366) with ice and needs defrosted. Overall excellent stay and well worth twice what i paid! THANK YOU

It’s a nice place to stay, very convenient if you are planning to visit Niagara.

Stayed here as part of a soccer tournament group booking. Hotel looked abandoned on the inside and out. We booked a suite to accommodate our family of 5. Pull out couch had a dirty stained mattress with no bedding. Garbage was strewn inside and below the pull out couch. Drain backed up in the tub, bringing hair and other debris with it. Patio was broken concrete with a single dirty plastic chair. No employees in sight when we tried to get the issue addressed. Happy we brought sleeping bags and air mattresses as the place looked sketchy online to begin with. The person that checked us in was friendly, but that's about the only positive thing I can say about this hotel.

The staff was very friendly, but all restaurants, coffee shops and extras were closed. The outside grounds haven't seen a maintenance crew for at least a few years. No restaurants or food near the property, so the closure of all the restaurants on the property was inconvenient to say the least. The price charged for the mediocre room was much too high.

Paid double the price and the the hotel manger was not accommodating at all. The pool closed at 8:30 pm on a Saturday night. There was no breakfast or any food what so ever. Rooms were not clean and I had to move rooms because my toilet wouldn’t flush.

Unclean patio, patio door lock broken, smelly room, but otherwise nice location. When these issues were reported at check in, staff was not helpful but just showed how to prop the patio door with a rod

I would not reccomend this place one front desk person is very rude. However the other one is very friendly. Departure was horrible. Gum was wonderful. Rooms are average. Internet is good. Not much room service.

I think it would be a good idea if the property is used for affordable housing. Might be better equipped for single, small family apartments. I always had good memories from there. The location is beautiful. The Motel/Hotel might be fitting for rent that the locals can afford.

Everything went very good. Clean and comfortable. No issues. Breakfast buffet was a nice added bonus! Swimming pool and weight room are top notch. Wifi and cable was good. Awesome view of the river. Would definitely stat again