格蘭德艾蘭Maurices附近平價酒店預訂

工作人員很棒,很包容。早餐很好。房間很棒。

格蘭島對我來說是平常的停留,但我從來沒有住過這家酒店。我誠實地選擇了它,因爲它是我能找到的最便宜的酒店,但即使不是這樣,我肯定會再次住在這裏。前台的那個人,傑夫是他的名字,我相信,當我登記入住時,他非常樂於助人,非常友好。我在4樓有一個房間,這很好,因爲我上面沒有人。房間看起來一塵不染,好像我是第一個住在那裏的人。它看起來和酒店在其網站上放的照片完全一樣。一切都很乾淨,裝飾時尚。我睡得非常好,這在酒店裏不是常有的事。熱/交流有一個扇子,我可以整晚都開着,這有助於淹沒任何聲音(我在那裏的一晚只聽到一個人的聲音)。我肯定會在格蘭島停留期間再次住在這裏。多漂亮的酒店!

The reviews on Hotels.com are really good, so we decided to stay here. Mistake. Keep in mind, this is during COVID. The outside looked good, and Spouse said lobby looked fine, staff behind the desk was masked appropriately, though he didn't notice signage. We came in the back entrance, and right off, we meet some scraggly-bearded guy without a mask. Great. When carrying rest of our stuff up, two more people without a mask, seeming amused that we were wearing ours. I call the desk to ask what the policy is. ”Pam” says that it's the individual's choice. WHAT? (She goes to check, because it seems she has no idea.) ”No, wait, we require masks in public areas.” Then why aren't there any signs? I hang up in frustration and anger. I had to call back because I forgot to ask what their policy is on cleaning, as now I don't think I can trust them. Man answers this time, tells me they disinfect everything. Really? My health depends on it. Do I need to Lysol every surface again? ”Well, yes, you probably should.” I ask him about the signs, and he tells me there is *a* sign at the front desk. Why there aren't any other signs? ”We can't enforce the policy.” That's not what I asked. Why aren't there more signs? ”There's a sign at the front desk.” That's not what I asked. If it's policy, why aren't there signs? ”We can't enforce it.” I explained that I knew he understood the words I said, and that I knew he was trying to duck responsibility, that he was making the choice to not care. ”Well, yeah, I guess so.” What's your name? ”Matt.” And what's your job here? ”I'm an employee.” Yes, I got that, it's why you answered the phone. But what's your job? ”I'm an employee.” Are you the manager? What? ”No. Do you want to talk to the manager?” YES. Why don't you have more signs? ”We can't enforce the policy.” I WANT TO TALK TO THE MANAGER. ”Well there's no manager here now.” I've already called the corporate customer complaint number and had a complete breakdown talking to that poor woman. I've disinfected every surface--EVERYTHING, because while I believe the probably-underpaid housekeeping staff tries, if the desk staff is any indicator, this place could be a death trap. I've never said this about anyone before, because I do literally understand how difficult these jobs are, but if ”Matt” can't be bothered to do the hospitality part of his job in the hospitality industry, he should be fired. As for now, Spouse and I are hiding in our room until we can slip out early tomorrow, before the maskless jerks start wandering the halls.

我並非總是對優雅感興趣。當我在某個地方停留時,我對我的美元價值感興趣,也對經營它的人的誠實和體面感興趣。業主的性格通常是我首先看到的。所以,它並不優雅。但我的房間很乾淨,有我需要的一切,在那裏我休息得很好。我有我需要的隱私。它有一個很好的淋浴/洗澡組合-對我來說非常重要。而且,當我遇到困難時,管理它的那位女士對我非常友好和耐心。她非常感激。我給它一個“非常好”的評價,因爲我在那裏的經歷非常好。