Staybridge Suites 大急流城的KENTWOOD(Staybridge Suites Grand Rapids - Airport)

I loved how the rooms was very nice and clean and sarah at the front desk was very nice and polite and had great customer service and overall I loved the stay

Easy check in process, front desk clerk explained breakfast options and check out time

We absolutely love this hotel! It is beautiful, the breakfast is amazing and the staff is incredibly kind. I want to especially give a shout out to both Sarah and Aram. They were over-the-top kind and helpful! Sarah remembered that my mom was not doing well and even remember to ask me about that. I was so touched! We will definitely be back!

The gardens and landscaping around this property were absolutely beautiful! So much attention to detail! The staff was very kind and the breakfast was absolutely amazing. There were so many options, including some very healthy protein selections. We highly recommend this hotel and would definitely stay here again! Thank you for making our stay so very enjoyable.

Overall it was clean. Bathroom needed to be swept better, hair on floor. The breakfast bar should offer biscuits and gravy everyday and more options. The social hour is only Monday Tuesday and Wednesday. I think it would be better all week. Didn't understand why it is not.

Stayed in a 2-bedroom suite with 1 king & 1 queen. The queen room was very small, or maybe just crowded because of the desk. The king room was decent size. We used the couch, too, for a child. She didn't like the pull-out mattress--too springy, so just slept on the couch. They did not have a portable crib available, so we had to make our toddler a little bed with just sheets & blankets in the corner on the floor. The breakfast was good. Did not use the pool. Decent stay.

Nice place to stay the night. Outdoor area was clean. Wish the hot tub had been working. There’s no nearby places to get ranch dressing. Rooms an beds were clean.

The room at the hotel was fine but the walls are thin and you can hear people from the rooms around you and above you as they walk around in the room - very annoying. I asked for a receipt at checkout but she refused to give us one because we reserved with a third party company (*******) for the room. All the other hotels we stayed at regardless of how we reserved the room, gave us a receipt for our stay. We don't plan on staying at this hotel again.