大急流城河濱麗筠酒店(Radisson Hotel Grand Rapids Riverfront)

Me and my husband were in this hotel 1 night, they changed us 50 dollars for incident fees,it's normal,it's everywhere, but 10 days letter we still don't have our money back, I called to hotel 3 times and this situation still the same....So I would like to hear call from the customer service of this hotel and to get my money back! Because for now it's looking like a fraud 😒 I don't recommend this place for anyone!!!

Was horrible, horrible horrible came to check in a little after midnight. I had a high expectations from all the things listed pictures checked in open the room and it smelled like urine everywhere stains on the bed we immediately went back to the girl at the front desk and gave her back the key asked for our refund And was told we can’t have one! We all felt sick after breathing in there!!!

Check in was good but the lobby smelled terrible from the attached restaurant. Was told by other guests that the pool was cold, the hot tub had dirt in it & the hotel closed the pool area before the posted closing time. Our room was ok but I don't think we got the king sized bed I reserved. Hot water in shower came out brown & had dirt in it. Could hear doors slamming all night in the hall. Parking lot looks like it hadn't been plowed in days, major hazard & injury liability. Maintenance & a deep clean is a necessity for this hotel.

The room was nice & clean. We had NO HOT water & the hot tub was dirty & closed an hour earlier than what was posted all over. I advised the front desk of this in the morning during check out.. and she just had a puzzled look on her face. No offer of a discount or really an apology. Really disappointed. After a long day in the cold to come back to find no hot water in the room! We let it run for 45 minutes! It got faintly luke warm.

The room was clean for the most part. There was hair in the tub and the floor under the sink was dirty, with some garbage still on the floor. The carpet was separated from the tile in the room's main part, and they had nailed the tack ***** down so you wouldn't get stuck by the tacks on it walking over it. They advertised WIFI but the WIFI was shut off during our stay. When I asked they blamed it on the weather, but the skies were clear, and no weather issues so it is safe to say they just shut it off during their slow season. The pool had sand in it, not sure where that came from since it's the middle of winter. There was condensation that was falling off the ceiling into the pool as well because the temperature in the room was not adequate to prevent that from happening. Also, they advertise Starbucks but only have a vanilla latte that comes out of a jug. On the plus side, there was a mini fridge, microwave, and a small coffee pot in the room. The beds were decent. There were adequate plug-ins for electronics. The room was stocked adequately with the appropriate amount of linen for my group. The housekeeping staff was very friendly as well. Easy access to the US 131 north to Cadillac on-ramp, just across from the hotel entrance. Located near Walgreens, Meijer, and other stores to meet your needs. The hotel is only 2 miles from downtown GR.

The entire hotel reaked… the hotel smelled, the room smelled and after we left our clothes smelled. Someone decided that putting an Indian restaurant attached to the lobby was a good idea. I enjoy Indian food once in a while, but I don’t care to smell like curry or whatever when I’m staying at a hotel. All our clothes will need dry cleaning.

This property was not very clean. So many of the walls looked liked they needed a good scrubbing and repainting. The ice machines on multiple floors weren't working. The vending machines weren't working. The fridge in our room was broken. The tv went in and out and wasn't a smart tv. The pool was large and the hot tub was nice, although it needed to be cleaned.

stayed with my friend for nye and it was a nice stay. we had issues with our first room with the toilet not flushing correctly, but the gentlemen at front desk were very nice and helpful about our issues with it and sent a maintenance man to our room. he was able to unclog the toilet, but shortly after, it clogged again. well the right description, is that the water just didn't flush correctly. i had called to let the front desk know and they offered us a different room and the toilet worked correctly in the new room. i like that theres a fridge and a mocrowave in the rooms. the view of the river was beautiful. both rooms we were in were clean. it was honestly a peaceful night too despite it being nye. the beds were comfy. overall, great stay and great customer service. happy new year!! (:

It was a nice hotel. We were only there for the night for a concert. The desk chair in The room was sweet. There is a Taste of India restaurant that smelled amazing but we were too hungover to try it.