格雷特瀑布城SpringHill Suites酒店

Bed Bugs!!! Upon arrival late at night, we were happy to be finally able to come to a rest after 14 hours on the road. The first impression was good as everything looked rather modern and still new. Unfortunately, when we checked our mattress for any signs of bed bugs, we found two of them. Alive. They were on the box of the box spring! We immediately left the room and notified the gentlemen at the front desk who weren't surprised at all, it seemed. Thankfully, we were moved to a new room that had no signs of pest, but staying there still made us feel uneasy.

Understaffed breakfast service...messy. Very friendly staff and simple fast check in with app. Allowed a requested early check in. Elevator noise and train horns disturbed (but did NOT prevent) sleep every night. Overall, very nice property close to the Missouri River and beautiful walking trails with creative sculptures.

Pool was nice hot tub was nice. Even though I wasn’t able to get into hot tub because of maintenance they were very nice about it. Front desk people were kind and let me check out a little late to go swim. Very clean and were thoughtful about my allergies. Would definitely recommend

Highly recommend. Room is spacious. Beds and shower are comfortable. Toilet and shower are in two different rooms and both sinks. Great breakfast and pool/hot tub.

Had a very nice one night stay with SpringHill. Very very rooms, friendly staff. Hot tub was hot like it should be. Beautiful scenery with a nice fire pit put back. Very cozy spot will definitely stay again!

Only issue is only 1 working elevator that’s on the opposite side of the building it other than that great hotel.

The room overall was clean . Staff were very helpful explaining where the laundry facilities were in the building and how it worked. Breakfast offered several options for protein as well as fresh fruit and carbohydrates. I would have given this hotel 5/5 but rated it 4/5 due to either gnats that entered my room through a crack in the hotel window screen or through the AC.

Overall fine stay, the river view with the patio is great. The bathtub is SOOO slick, slipped and got a gaunt gash in my shin and a huge bruise.

Breakfast options were ok, nothing to get excited about. Clean eating area. Everything was well stocked. The $75 pet fee is higher compared to other hotels.