海豚酒店

We stayed Wednesday till Friday The room decor was so dated with embossed wallpaper on the ceiling We had to get the staff to change the shower head as no pressure The TV was that small it felt like We was watching a tablet I believe Auschwitz concentration camp had better amenities than the hotel Must say the night staff was helpful but the day staff didn't care n didn't speak much English Will never go back

Amazing rooms.. me and my partner were fortunate to get the room with a jacuzzi bath which made the weekend we stayed super romantic. Close to seafront which was great for evening strolls.

Arrived and stood at reception on my crutches. 3 staff members in attendance talking. I’m completely ignored. Had to interrupt their chat to be rudely told to wait as they are doing a “handover” No warm greeting and no apology. Their hospitality skills went down hill from there. I couldn’t quite figure out who was the rudest. Room was grim with bugs and an incessant electrical buzzing coming from the hallway. Has a real Fawlty towers feel to it but without the intended comedy. Perhaps a rebrand to the Cold Comfort Inn?

We stayed for the weekend and overall the hotel is good. You get what you pay for. The room was nice and the bed was really comfy. To me what put it down was the lack of parking (no carpark just street parking which is a nightmare right on the seafront) and the hostel vibe me and my partner got (lots of noise and banging and interesting looking people coming in and out the hotel.) On the last night of our stay we decided to eat in the restaurant downstairs. Although the restaurant needs upgrading, the food was actually really nice (I had the lamb shank and my partner the spagbol) and the food was nicely priced, but the walls do need to be checked before opening to the guests as I had a bogey staring right at me which was slightly unpleasant when trying to enjoy my food. The staff were really nice and helpful, brought up anything we asked for. My partner and I would happily stay here again but if we’re being totally honest we wouldn’t stay here with the children, primarily because of the sort of people that are staying in the neighbouring rooms. We did have a really nice stay here though.

Bed bugs in the bed, staff very rude. Had to leave the hotel at midnight and drive home. Was told the room would be refunded and I was to call back about compensation. Manager ignored my calls All day and then left a note with receptionist saying no refund. They told me it was the first case but looking at reviews on another website they were already aware. This is disgusting and something needs to be done about it. They are still taking booking although they are aware of the problem - trust me stay away as it a lot of stress and worry thinking you have brought them home with you and it’s going to be very expensive to correct if they did manage to get into the house / car even with all the measures we have taken. Avoid avoid avoid.

I can’t believe the negative reviews about this place .I compare my luck on finding this hotel to a lottery win .Not the jackpot , maybe 5 numbers and the bonus ball on a double roll over week.On approach to the entrance of the hotel /establishment, I was greeted by a red carpet .I quite literally felt like a film star.Well folks , Hollywood didn’t end there ! We only booked a slandered room but sweeet mama what a room , sea view , kettle , a lamp , a TV , soap , toilet roll , towels …..intact far too many luxury items to list .I opted for the cooked breakfast …..two words …Jamie and Oliver . A stones throw to the beach (and I throw like a girl) this gem is right in the heart of ‘Yarm Vegas’ as I call it it.Thank you to the staff and also Bob and Winston who fixed the lamp bulbs for us .See you again soon x