華盛頓特區東北綠帶伍德斯普林套房酒店(WoodSpring Suites Washington DC Northeast Greenbelt)

I was very disappointed to find out that I had to PAY $250 pet fee which was more than my room. Unfortunately I took a ride sharing service which was very costly from the first hotel id booked. Had I know I had to pay $250 non refundable pet fee before arriving I definitely wouldn’t have booked that place it was a Saturday evening and all others places in the were booked. The Clerk Supposedly the Asst Mgr told me that that amount is listed on the site. It is not. My dog weighs less than 15lbs. $250 is ridiculous and I’m going to file a dispute my pet is ESA Certified snd she wouldn’t even look at the letter. There was also a fire in the microwave which I still don’t know how it happened and I was told the mgr would come and see the next day instead I was told again by the Asst Mgr who’s attitude was insulting and offensive that I would be charged $150 no one came yo see the microwave I woke up to a $155 amount taken from my account without my permission and that wasn’t the initial amount. Had I been found liable after inspection I would have paid cash. I noticed that this place is for people who are basically “living” there. Even though I stayed longer than I attended that totally ridiculous upfront non refundable $250 pet fee is the reason why The Gentleman that worked the overnight shift was awesome. He should be commended for putting up with the “ASSistant Mgr”. The Manager Diana was ok. However she never came to look at the microwave and I asked to be moved to another room. That never happened. I had food that I couldn’t really eat it was very unnecessary ridiculous costly stay. On top of that the vending machines charged $3.00 for a small bag of chips etc. AND my room was on second floor In the front of the place and all night long guest etc were outside laughing talking (smoking area). Anyway I would never recommend suggest or try to convince ANYONE to stay there. It’s a big rip off and what I wanted to be quite and affordable days to myself cost more than it should have. Basically close to $500 including the Expensive LYFT ride there from the bug Infested foul filthy smelling hotel I booked under Trip first. I will be filing a complaint and dispute about that $250 that’s ridiculous and that amount is important information for Travelers and should be clearly stated under pet policies. Never Again

I am extremely dissapointed. Infact to me its not even an hotel. Gym was not working, even though i called and was told it was, the rooms were not cleaned at all, i virtually has to sweep and mop my room daily. its always full of peple that i will not really asssociate myself with in a normal circumstances. Men always stand outside the hotel smoking **** very late at night, which was very scary. The floor and the lift always smells of ****. I was very embarrassed taking my family to visit me by giving them excuses not to. I have to put out my own bin for god sake. I can go on and on. The only positive i can say is meeting Rick. Very good guy. The pregnant lady behind the counter is extremely rude, i will stop here for now but i will never ever set foot in a hotel like that.

Very little amenities, 1 small bar of soap, no shampoo. Wi-Fi limited to only one device. Bed too close to the wall making it hard to get in and out. Encountered very loud and profane people in the lobby. Hotel was hard to find. Though the price was reasonable I expected more. Would not recommend.

I checked in on Monday everything was going good. But when I came back Friday evening from work my room key was working. One hour later I went outside to get something out of my car and my room key did not work so the person at the front desk tried reprogramming the key. Another person changed the batters and it still did not work. So I was put in another room for the night. The next morning I went to the front desk person at the desk changed the battery’s again to make a long story short my room key did not work for the rest of my stay.

This place was freaking horrible the towels were dirty I had to get new towels I had to clean out the tub myself cause there was hair all in the tub and there were roaches everywhere if it was not for the circumstances I was in I would’ve have left I want my money back

Asked for extra pillows. Was told he would bring them to the room. Never got extra pillows

Excelente

The room had awful smell, the shower was dirty. The bed was so uncomfortable. Had 2 flat pillows. And the wash cloths . Were Dingji