格林斯伯勒希爾頓逸林酒店(DoubleTree by Hilton Greensboro)

No refrigerator?

The staff was amazing, however the room itself was lacking. My hair dryer was broken, there was blood on my toilet paper roll, my tv didn't work and the air conditioner would not turn off. I think the facility just needs some updates. Area was nice.

The lobby carpet was very dirty. I made a mistake when I used ******* and didn’t use my Hilton Honors card. I later talked with Hilton customer service and they said I could change the card when I checked in. The front desk said I couldn’t . This is a a slight irritation. The room is very clean. The TV was very big. The bed was firm with a nice mattress, topper, a premium mattress, overall an excellent place to stay.

Hotel was close to coliseum. The hotel is old, so elevator made noise and the HVAC unit made loud noise when turned on. Additionally, we did not have hot water in our room. It water in shower was luke warm at best.

There is no refrigerator or microwave in the room. You have to request it. I requested a refrigerator, but didn't feel like calling back to see if I could get a microwave.

We had shooting at the gas station next to the hotel. It's not a very good location. Also they are charging way more than they should be per night at High Point Market which was a rip off.

My stay was fine until I went to take a shower and the water was cold

Property was okay. Furniture in the lobby is showing some wear. My particular room was really noisy. I called the front desk to ask for a room change and receptionist was busy and promised to call back but forgot. I held earplugs in my ears and tried to rest.

Had lot's of parking, mall was only 5 minutes away, greensboro complex was 3 minute drive, could've walked but decided to just drive, lots of food trucks about 2 minutes from the hotel, lot's of homeless around but not to close to the hotel, all the staff was friendly.