Holiday Inn Express 嘉言(Holiday Inn Express Greenville)

The hotel was clean and the staff was so very helpful and friendly. only draw back for me was the bed was too hard. But.... We would definitely use this hotel when in the area again.

Staff was excellent. Property and room shows wear and age. Vent in bathroom in desperate need of cleaning.

This was the 2nd time we stayed at Holiday Inn Express in Greenville, the first time was excellent all around, great service and staff. The second time started rocky with staff not wanting to be accommodating with some asks, but in fairness they turned it around and performed the service they had the 1st time. The room was about the same as the 1st time clean and well kept. I believe they are renovating the hotel so there were some water pressure issues with sink and toilet, but maintenance fixed the sink, toilet not so much, although no hotel is perfect. Breakfast is generally good for a free meal and the ambiance is pleasant and professional. Overall, if my family needed to go to a hotel again in Greenvillle that has decent prices we would go back to this one.

Very friendly and polite staff. Room was clean and nice complimentary breakfast. The outlet in the bathroom did not work and the ironing board could not stand on its own.

We had 4 lamps in the room, 2 of the lamps didnt work. Had to switch out bulbs. Hotel is outdated. Ok for a 1 night stay.

Good hotel. Helpful night staff. Had a great meal at Cracker Barrel, next door (really) lemon pepper trout).

The room was decent and comfortable. The stay is super! They are so friendly and helpful. The only thing is the heel itself could stand some upkeep and renovations. Would stay here again

We stayed on the 2nd floor for 2 nights. We were not in the room all day. But don't come without your Lysol. I believe the they have a plumbing problem. It smelled like the sewer wss going thru its time of the month. This would explain why the bathroom exhaust fan was on when we arrived. Water in the bathroom sink would not get hot. Shower hot water was a little better. Not sure why the variance. Minor things were easily resolved like soap, tissue outtage which the staff replaced very quickly. Each shift was very pleasant and helpful. Room was well clean otherwise.

It was an amazing experience for my birthday, employees had excellent customer service