格林威爾El Rancho Grande Boots附近平價酒店預訂

我們在鎮上參加葬禮,需要一個舒適的酒店住一晚。我選擇這家酒店是因爲它看起來比該地區的其他人更新,套房的照片看起來明亮寬敞,他們有一個休息區和沙發。這是一個很好的選擇,房價非常合理。房間看起來是全新的,很完美。特大牀很舒服。樓下大堂附近有一個可以閒逛的區域,除了外面有一個火坑和軟椅的放鬆區。這正好在游泳池區外面。他們的員工都非常友好,特別是總是微笑的貝基。她非常樂於助人,因爲回到佛羅里達州後,我們發現我妻子最喜歡的睡衣被掛在浴室的後門上。我打電話給貝基,她檢查了丟失和發現,幸運的是,它們在那裏。貝基研究了我們取回它們所需要的程序,現在我們隨時都可以取回,如果我必須再次留在這個區域,我肯定會再次留在這。

不錯的經濟型酒店。我們有一個單人特大牀房,房間很乾淨,牀很舒服,房間供應充足,工作人員友好。唯一的問題是走廊裏有濃重的香菸煙霧氣味。當我們搬遷到該地區時,這是一個很好的過夜住宿。

We sent photos of the stopped up toilet, which overflowed raw sewage in the bathroom to Bestwestern corporate. They ignored our email, not even an acknowledgement. Shortly after check-in the toilet malfunctioned. The general manager plunged it out herself. We went out and after we returned the toilet overflowed raw sewage unto the bathroom floor. We called the front desk and spoke with Ariel who would not address the problem and instead required that we plunge the toilet ourselves. Ariel refused our requests to move to another room saying that we had occupied the room too long. We had checked in hours earlier for one night. We called the corporate office but there was no follow up as promised. Bestwestern corporate said they could not force the hotel to change our room. They and the hotel staff member left us in the sewage room all night waiting for help that never came. In the morning, we requested to speak with the owner who was present on the premises, but the general manager declined stating that the owner does not speak to or interact with customers. The general manager stated that the reason our room was not changed when the toilet overflowed is because all they had available was a suite, which would have been an upgrade. We were never given the option to pay for an upgrade. The general manager continued that moving our room ”would have been money out of his (the owner's) pocket.” So they decided to leave us in a raw sewage room rather than ask us to pay - which would have been terrible in itself.  In the morning,  no one apologized or said anything to us. We were simply given a bill to pay for the indignity we suffered. We had to initiate a conversation with the general manager whose response was lackluster at best. This experience has taught us that while the hotels are independently owned, Bestwestern corporate takes a hands off approach and does not hold the owners to any standard of care for customers. Even though Bestwestern corporate knew the toilet overflowed raw sewage and we were without the use of the toilet all night, they did nothing but call the hotel and report our concern. Bestwestern corporate did NOTHING to help us. We do not believe that any other hotel brand would have treated us so horribly or with such indifference. At Bestwestern,  our health, safety, and well-being were of no concern, despite all the rhetoric about cleanliness during COVID-19.  We regret choosing Bestwestern. 

不錯的,新式酒店,距離Reedy Creek小徑的瀑布約兩個街區,直接穿過小聯盟棒球場的街道。距離市中心的主要購物區約五個街區;輕鬆漫步。我們有一個頂樓房間(8樓),整體相當不錯。即使高一點,你仍然可以聽到交通噪音。酒店很乾淨,管理得很好。我喜歡房間內包含的現場停車庫。不知道我是否會習慣爲任何酒店支付300美元左右的一晚,但就是這樣。至少它有一個小廚房。早餐比我在新冠期間的時候改善了很多,這只不過是麥片酒吧和水。我一定會再次入住,即使價格。

我來到這裏。訪問我的孩子和孫子。我喜歡那裏的早餐。人們。打掃房間的人非常。cueteois 。他們確保我們得到了我們需要的東西。

這家酒店最好的是免費停車場 - 這是在市中心的酒店中很少見的。它位於市中心的邊緣,但步行可到餐館,商店,公園和博物館。工作人員也非常友好。但請注意:這是一家較老的酒店,近年來可能更新了一點,但仍然有點破舊。沒有真正的大堂。我們的房間只是隨機幾天整理的,即使這樣也沒有真正打掃。我想牀是鋪好的,就這樣。在我們最後一整天,甚至沒有完成。有時廢籃子被清空,有時沒有。在我們最後幾天,它們溢出來了。它似乎比該地區其他酒店便宜。上面的段落描述了爲什麼可能如此。

我們住這家酒店好幾次了,位置,乾淨,步行到附近的餐館和公園都很方便。房間很大,有冰箱,很乾淨,景色不錯。入住的沃爾特讓我們感到非常歡迎。沃爾特專業,知識淵博,效率高,友好。他讓你感到非常歡迎。早餐非常好,我們曾經在凱悅酒店吃過最好的。沒有在2/4,2/5上做早餐吧的女人的名字......但她很友好,保持區域乾淨,一切都很新鮮,重新進貨......對客人很周到。我們唯一的抱怨......沒什麼大不了的,但前台的所有女士在2/3和2/4上......可能想微笑或承認客人......也許管理層可以讓沃爾特和用餐區的工作人員培訓他們客戶關懷。凱悅廣場的又一個週末,謝謝!

我們7月4日週末住在這裏。酒店地理位置優越,步行即可到達格林維爾市中心的大部分景點。它也是與一個居住客棧同地辦公,非常繁忙,雖然繁忙一般不影響服務。我們到達時(在預定的下午4點入住時間之後)房間還沒有準備好,但是前台(Randolph先生)專業處理了延遲,並由於不便退還了我們的停車費。我們一入住,房間很大,設備齊全。入住的唯一缺點是晚間服務員停車服務員,他們花了20-30分鐘才拿到我們的車,儘管當時只有2-3正在找車,而且沒有客人在辦理入住。(相比之下,早上的服務員速度很快,兩次都不到5分鐘)雖然我們什麼也沒說,但我們從其他客人那裏聽到他們向酒店管理層抱怨過服務員,顯然批評聲已經來了他回來時很粗暴,我們那晚回來時他甚至更粗暴。顯然,他也決定對我們(也許對其他抱怨的客人)進行一些小的報復(或者荒謬地粗心),因爲第二天早上,我們的洗手液神祕地灑了一扇門儘管前一天晚上把頂蓋擰得很緊,但是還是有控制檯。因爲服務員是承包商而不是僱員,所以酒店對此無能爲力,但是未來的客人應該事先得到警告。否則,酒店本身很棒,我們將把此作爲我們將來去格林維爾旅行的首選酒店。

Nice hotel and location is perfect to walk down Main St. Only a few feet away from 50 restaurants! Only complaint was the bathroom was not as clean as we would have liked. I expect empty frsh trash can liners, not half full trashcan in the bathroom with tissues and personal items.