格林伍德村Arapahoe Floral附近酒店

我最喜歡的州之一的酒店,我有幸入住。我喜歡房間的設計 - 與傳統酒店房間一樣大小,但佈置得很巧妙。走進房間是一種樂趣。早餐是我在一個酒店吃過的最好的免費早餐之一 - 雞蛋,培根或香腸,燕麥粥,配幾份配料,冷麥片,煮硬雞蛋,火腿和奶酪,要麼是新鮮切的西瓜或菠蘿,喬巴尼酸奶,巧克力和白牛奶,百吉餅,鬆餅,麪包等。Wifi很棒。電視遙控器使用超級簡單,頻道提供不錯的選擇。淋浴壓力很大,並安裝了沐浴露,洗髮水和護髮素。牀超級舒服。工作人員很友好。這是我去酒店參觀這個區域。

super nice hotel, excellent soap and shampoo, hot cookies anytime to pick up for free, service is super nice and the best thing is all guests have right to choose passing-housekeeping for environmental friendly. The only pity is breakfast is expensive and not much choice.

由於施工原因,我們被迫離開家住了一晚,所以我們住在離家最近的凱悅廣場酒店。我們要求額外的毛巾和枕頭,當我們到達時,這兩個房間都被送到了房間。還要求提前入住,有人打電話告訴我我們可以超級早入住。游泳池出了故障,這是一個很糟糕的地方。沙發拉出來很不舒服-可以使用泡沫墊或什麼東西來軟化它。房間寬敞乾淨。使用了健身室,空調很好。那裏有一個漏洞需要解決。

We had high hopes based on recent reviews that this property would exceed our recent experiences at some of the other Hilton properties in the Cherry Creek and DTC areas. However, we were let down once again. Yes, the hotel appears to have been fairly recently renovated, however our room was already worn and not very clean. The exhaust fan in the bathroom was broken and consequently the room felt damp and smelled stale with mildew and peeling wallpaper in the bathroom already. Because of being located at an inside corner the room was also dark and the poor lighting would have made it difficult for us to work. The room was next to a mechanical room that was also quite loud. The worst factor was the nearly always present smell of ********* in the corridors which would occasionally drift into our room. While this unfortunately is not uncommon in Colorado hotels it seemed particularly bad at this hotel over the Labor Day weekend. We ended up cutting our stay short and moving to another nearby property. On the positive side the hotel has a fairly well equipped exercise room that includes a Peloton bike and nice selection of free weights and kettle bells.

New hotel in what seemed like a quiet neighborhood. Room wasn’t very big, but the bathroom felt spacious considering the actual size of the room. Breakfast was pretty basic with a few hot options and a waffle maker. The price was just right and was definitely more reasonable than staying downtown. The welcome gift bag with bottled water and snacks, as well as having a microwave, fridge, and coffeemaker in the room completed what ended up being a nice stay here.

很乾凈，酒店設施很新！

這家酒店很迷人,但必須從客戶那裏獲得每一分錢和一毛錢。停車是收費的。互聯網也是另外收費的!!只要房間費用互聯網應該包括在內。爲什麼停車收費呢?無論如何,酒店房間很乾淨。沒有微波爐,但有一個小冰箱藏在櫃子裏。他們的頻道線非常有限,所以不要期望在那個地區太多。一切都很早關閉,導致客人依賴於門 Dash。酒店內有一家餐廳,但餐廳也關門早!該地區沒有什麼東西可以保持開放。酒店的氛圍管理良好,有一些服務在大多數情況下都看不到,比如擦鞋。總的來說,爲了花這筆錢,我寧願呆在別處!

首先我想說我是希爾頓榮譽會員。這次經歷讓我質疑希爾頓是否願意與這樣的公司合作。我預付了3晚的費用。希爾頓在我到達前幾周就擁有了我的錢,賺取了利息或推動了他們的商業運營。我不知道預付希爾頓意味着不可退款。一旦他們拿到了你的錢,他們就不會把錢還回來。進入房間後,我意識到我沒有一張特大號牀,還有香菸的味道。酒店很吵,因爲那裏擠滿了參加當地音樂會的客人。我在這三晚中只住了一個晚上,要求提早離開。我打了幾次電話要求提前結帳,並收到了我無法得到的非常粗魯的答覆。我是希爾頓榮譽會員,他在美國各地的許多地方呆過,只接受這種可怕的待遇,這是不可接受的。我和那個地點的總經理談過,他告訴我要提交一個案子,他將繼續提供退款,這是個謊言!一個月前我寫了一封郵件,從來沒有收到過他的回信。最後,在我發送了另一封郵件一個月後,我收到了另一位經理的一封郵件,經理拒絕了我的要求。他們只願意提供一些甚至不能涵蓋一晚的積分。希爾頓不重視忠誠度,或者有能力提供半體面的客戶服務,這一事實清楚地表明瞭管理不善的公司。你失去了一位寶貴的客戶,他永遠不會再入住你的酒店。我也會強調一點,確保我的家人和朋友不會給你任何生意。

泳池區（在三月）有空調，所以泳池外麪很冷。游泳池不是很溫暖，也沒有熱水浴缸。浴室裏有桑拿，所以我和我丈夫不能在同一間。 他們並不忙，所以他們提早關閉了早餐，所以當我們到達應該關閉的一個小時之前，他們就把食物收了起來。