舒適套房酒店(Comfort Inn & Suites Navasota)

Although I don’t really think the lady at the desk is to blame, this hotel has awful service. One employee should not be working the front desk and the breakfast room. I booked and paid for a room in advance. The manager said they didn’t even know what kind of room I was talking about. I had it clearly on the receipt. We had a team of girls there and the employee wouldn’t open the dining room door to give out one spoon. I’ve never seen a hotel nickel and dime paying guests like this hotel. I feel sorry for the employees.

Worst hotel ever. I called corporate on them because they were extremely unprofessional. They accused me of lying and then called me at 9pm at night to check about the amount of people in my room. They had fleas or bed bugs i got bit multiple times on my neck by something. They were very very rude and unfriendly. I would never stay there again. I wouldnt even want my dogs to stay there they may leave with fleas.

I liked the property but I tried to change my reservations before check in and was not allowed to without being charged for both nights. I was charged for 2 nights for a 1 night stay. It was my first time using ******* and I never will use it again.

The staff was very friendly and made sure that we had everything we needed. The sheets were silky soft. The beds and pillows very comfortable. Lots of channels on the TV. And plenty of room to move around. It's a small town and I think that is where the extra dose of friendly comes from. I love it. I just wish there were more restaurant options within walking distance, but I can't complain about that in a small town. There were several restaurants within driving distance and the one restaurant that was next door to the property has a very delicious chicken fried steak with yummy sides. It was a great choice to stay here and we will do so again next time we are in the area.

The hotel smelled musty. When we got into the room we noticed mold on the ceiling in the main room. The smell was horrible and the carpet damp and sticky. I let the front desk know. I have asthma and I needed the meds to help breathing and major headache. I hope the issue is fixed before anyone else stays in 104. Not satisfied at all.

I like the pond and the bench the pond that is situated by the hotel I didn't like the humidity and the the moldy smell in the room. Also I didn't like that they put a $250 hold on my card for incidentals.

There were no towel racks in the bathroom. The curtains need to block out the parking lot lights.

Room was what I expected for this property and location but checkin staff was quick with smart-alec and rude responses. $250 card hold on incidentals was excessive

No hot water and let it run for over 20min. Tv remote wouldn’t work. Had to type in number before it would change channel.