格勒奈坎酒店推介

我們在湖上美麗的露台上享受保齡球和飲料。我們不喜歡老鼠穿過咖啡館區(他們說:我們Werken er hard aan om deze bezoekjes te bestrijden),我們無法在當天預訂延遲退房。此外,如果我們在住宿後兩週內不支付賬單,他們增加了186%的“kredietbeperking”。在向他們提供上述反饋後,他們沒有收到酒店的消息。

我們住過這家酒店 這裏的工作人員非常友好 皇后室很,很舒服,很乾淨房間裏的咖啡和,牆上的大里的豪華品(甚至是想到的和體!)。舒適的牀和溫暖的裝備。早餐 是 我 所 的 .也 是 我 所 的 .在 我 的 候 、 我 都 、 我酒店確實有點,但我也認爲這通常與其他客人的社會行爲有關。如果晚上到酒店房間,我就安靜了,可是不幸的是,不是每個人都這樣,你真的醒來了,距離中心很棒,我們一定會再來一次!

We verbleven een nacht in dit gezellige hotel. De ligging is geweldig voor een weekend sightseeing Utrecht. Warm ontvangst en kregen goede tips aangereikt. Wij waren erg tevreden. Zou het hotel zo weer boeken.

For 3 nights, my friend and I stayed here and loved it. The room service was pretty good. Customer service at the desk, the Concierge and the cafe were all impeccable. I liked that we had to show we were guests of the hotel after a certain hour, it made me feel that I was in a safe place.

酒店位置很好，環境衛生很到位，到哪裡都很方便。酒店是延街的，汽車行駛和樓下路邊酒吧噪雜聲是有些影響的，總之，體驗還是不錯的。

2.5 ⭐ Although location and style of the Stayokay Hostel is great, there are a lot improvements that need to be made. I booked a 2-Person Comfort Room for 4 nights. When I went to check-in, there was clearly some confusion when the staff requested for my passport for identification purposes as it took a long time to find my booking. Once we were given our key-cards to enter our room, we noticed that the room we were given was for 4 people. This room in particular was fully based inside the building, if you opened the curtain you would just see the hallway. Maybe it is just the style of the hostel, but this was not for me, I was expecting an outside view as I had paid extra for a 2-Person Comfort Room. To double check, I went down to reception to confirm if the room we had been given was actually intended for me and not for someone else for 4 people. I was confirmed that this was in fact my room. A few hours later, we had received a notice that there was signs that I had not actually paid for my room, I went to reception and provided them all the necessary documentation that I had in fact had a booking and fully paid in advance. Upon returning back to the hostel after a day of touring, I was stopped by a staff to speak to a manager. There had seem to be some mix-up which I was actually given another room for a person with the same surname as myself. Due to this situation, we were told that we were going to get given our actual intended room, but this would require us to stay over the room we had been given for the night, re-pack our belongings, check-out; and then re-check back into our room. Althought annoyed by the inconvenience now, I appreciate the staff was trying to remediate what they could do. Staying in the first room we had been given was difficult to sleep in. Although I expect their to be noise if your in a shared room, I did not realise the amount of noise I would hear outside of the room. There was a lot of kids running around screaming which made it difficult to sleep. It clearly shows that these rooms aren't very soundproof for external noise. The next day after we had checked-out, we returned back to the hostel to check-in to our new room. The new key-card we were given did not even work on our room and the elevator; this was also the same situation with the room next to us. At this point, my time at Stayokay was just becoming a nuisance now. Finally once we got access to our intended room, it was a clear better experience but there was two signs of uncleanliness I was very put off from. The ceiling and lights had a thick layer of dust, it was clear that the room had not been properly deep cleaned; when I informed the staff they said they would sort it when we get back. Upon returning to the room, they did attempt to remove the thick layer of dust from the ceiling but did not bother with the lamp shade (Refer to pictures). At this point, I had given up on communicating with the staff for support at this point. In addition, al