謝茨拉昆塔温德姆套房酒店(La Quinta Inn & Suites by Wyndham Schertz)

Now both elevators are out of service when only one was broken when we arrived. The bed is comfortable but the sofa and chairs are not good for sitting more than a few minutes before it is a bother. The pool lock is broken and a family not staying here got out of their car in their bathing suits and treating it like the community pool. There are ****s overgrown through the fence and spa appears to have been broken for months. I gave two stars because the place is clean inside and the staff is very nice but they have no authority to how money on maintenance is spent. I image the people that are in charge of the maintenance budget are very unorganized and have no construction and maintenance skills. This place has so much potential being in a wonderful area. If the place was maintained better it could really fill up and be successful but going by the number of cars in the parking lot last night at check in, this place is failing horribly.

Great place

Mui bueno

La ubicación de mi destino

They gave us an ADA room (not requested) and the TV didn't work (staff couldn't help) and was stuck watching the weather channel that night (only station that would work). The TV was also clear across the room from the bed:-(. The bathroom sink was just a sink attached to the wall, leaving nowhere to place our toiletries other than outside the bathroom. I changed rooms the following day. In this room, I went to use the toilet and it was like taking a shower! For some reason, the exhaust fan above the toilet was dripping water (constantly) right on the toilet! I took a video, went downstairs, showed the desk attendant (same one that couldn't help with the tv} the video and she actually got mad at me for reporting it!!! I went to my truck, got an umbrella to use while we used the toilet, and then canceled our last day in the hotel and ended our vacation a day early. For whatever the reason, when we checked out at 745am, there was no breakfast set-up (supposed to have started at 7:00). Needless to say, we won't be back.

The room was very clean. Breakfast was every morning with a wide variety of choices and we felt safe with our stay. We came and went from the property without any worries.

Although the staff was friendly and the breakfast was good there were trash cans out side full of trash for 2 days the ice machine leaked water and we had to unplug the TV because the remote wouldn't work properly. I was not very happy I like to stay at la Quinta because I have pets but honestly could have stayed at motel 6 for half the cost and not been charged a pet fee after check in. As a business manager of a major Corporation I would find some way to insure that a valued guest like myself was compensated for such a disappointment of overall service

everything was fine until housekeeping walked into our room TWICE unannounced. always knock before entering! you don’t know if people are decent ! totally unacceptable to just bust up in someone’s room without knocking or letting us know it’s housekeeping!