關島East-West Business Center附近酒店

杜夢區新裝修的超讚精品飯店！在塔諾酒店住了大約一個月，這家酒店是我們在關島遠距工作/度假、在孩子暑假探望家人和朋友時的完美住所。這家酒店剛完成裝修並改建為新裝修的精品酒店。我們喜歡酒店和我們住的尊貴套房的現代設計和理念。我們也喜歡杜夢灣的景色和從我們的套房看到的日落。飯店也位於圖蒙市中心，我們每天步行前往藤田海灘，步行約 5 分鐘，步行約 10 分鐘即可到達圖蒙主要購物場所。正如其他人在這裡提到的，工作人員非常出色。他們以哈法阿代精神歡迎我們，在我們住宿期間關注我們家人的需求，有時甚至提前幾步以確保我們住得愉快。他們確實讓我們感覺像家人一樣。這些人包括（布蘭登、羅賓遜、山姆、雷伊、奧茲、米斯蒂、喬許、傑伊、馬克、謝麗爾和傑米）奧茲和米斯蒂是讓我們的住宿改變得格外特別的幾個特定的人。當我們離​​開酒店開始新的一天時，Oz 大廳的主人一直向我們致意，並在晚上當我們結束充滿樂趣的一天回到酒店時歡迎我們回來。奧茲也會檢查我們的情況，以確保我們住得愉快。我們的客房服務員米斯蒂（Misty）始終如一地為我們的房間提供服務，並且會不斷地檢查我們在住宿期間是否需要任何額外的房間設施。結束一天的工作回到乾淨的房間真是令人耳目一新。我的孩子們也很喜歡米斯蒂對他們的動物的照顧。總的來說，這是一次很棒的住宿，我們期待再次入住，並將向正在尋找關島酒店的美國朋友和家人推薦塔諾酒店。

雖然這家酒店有一些正面因素,但我認爲有很多負面因素(以下)需要解決。我們最終提前退房並搬到了一家滿足我們更多期望的酒店。積極 -位置 -有趣的滑梯,游泳池很好(加上嬰兒游泳池)和兒童水上樂園(雖然很冷) -免費救生衣和嬰兒浮游物租賃 -友好的工作人員,歡迎飲料 - 歐哈納燒烤真的有很好的食物和服務!負號-房間非常陳舊,需要進行重大翻新。浴室有黴菌,裂縫,非常破舊。感覺噁心和不乾淨。房間質量與您預期的價格/晚不符。我們升級到海景,沒有可用的露台或椅子。-有一個不錯的室外甲板,吸菸,爲了到達游泳池和海灘,你必須步行通過它,因此最後會有很多令人不愉快的煙霧吸入。看起來他們似乎在迎合吸菸者,如果我們想坐在甲板上,我們永遠也擺脫不了它。其他酒店有一個非常獨立的吸菸甲板,所以客人如果不想進去,就不需要步行。-音樂在游泳池區、大堂和餐廳聲音太大。-早餐自助餐低於平均水平。雖然選擇不錯,但質量很差。-海灘椅子需要收費,其他酒店使用海灘椅子不收費。

住了希爾頓（還可以的），也去假日皇冠酒店吃了自助餐逛了一圈（很樸素，休閑面積很小，停車場車位看起來很少）；看taotaotasi秀的時候逛了一下日航酒店（沒啥看頭），關島之行最推薦的酒店還是天麗（tsubaki沒去過）！ 因為關島的酒店看起來都有些年份讓人很糾結， 實際上從希爾頓酒店來到這邊就令人感受到豪華酒店的氛圍，讓人情緒高漲； 雖然入住時在洗手間地上有看到一根沒打掃掉的毛髮， 但瑕不掩瑜 整體觀感還是很新很乾凈的！ 酒店停車場有三層，停車位充足；凌晨到達或者凌晨飛機沒訂房間的話，酒店大堂有很多大沙發，也有乾淨的洗手間方便洗漱；請一定要選擇陽台房，這裏的陽台直麪大海，能看到最美最美的夕陽！！ da

這對夫婦從年初開始在假日套房住了2晚。我知道酒店很舊,但是房間很大,但是房間的燈光很暗,只有一個支架２。我三點以後進入酒店辦理入住手續,但聽說還沒有打掃完,所以我在等着打掃完。第二天,無論我從外面回來多少次,房間都沒有打掃,我晚上7點以後才來,我吃完晚飯後已經放鬆了,所以我拒絕了。我住過各個國家和酒店,但這是我第一次這麼晚。酒店的位置很好,但是有點令人失望。

Great place to stay! Welcoming & beyond accommodating staff. Good location, clean and comfortable. Manager, Annabelle was a wealth of information. Gave me cooler & beach towels to use. I will be back!

The only negative I have is that some aspects of this hotel are dated/in need of repair, but nothing too bad. OK, maybe a second negative was the nightly live music in the lobby that my co-workers could hear from their rooms on lower floors. The inside of the hotel is open all the way to the top (21 floors). The music was not an issue for me, but I was on the 20th floor. Now for the positive…. The proximity to town is great - you can walk to shopping and dining. The beach was excellent and right on the calm bay. There’s a water sports equipment rental place on the beach right by the hotel pool. You can get pretty much anything you’d need, other than motorized equipment. I rented a paddle board and enjoyed paddling around the bay for a couple of hours and would highly recommend it. There are chairs and umbrellas in the beach. There is also a large, resort style pool with bar. The drinks were good and affordable. While there could stand to be some updating of the pool area (maybe cement patch work and painting), they seemed to be working on it because the second, smaller pool and hot tub were under renovation. It seemed to me that a lot of places in Guam are just now starting to come back from the impact of COVID (low tourist numbers so limited staffing and repairs/updates to properties and restaurants). The Westin Club Lounge was great - good food, wine and beer, plus it’s on the top floor with excellent views to the south and west. The breakfast buffet had a lot of quality options. The gym was a little small for the size of the resort, but it worked. Bonus - plenty of garage parking. The staff was friendly and helpful across the entire resort. I’d absolutely stay here again!!

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

我很喜歡在這裏過的這段時間。 我來這進行公務旅行，所以訂賓館的人有優先權，能直接入住，儘管在政府的名錄上顯示沒有房間了。如果你從賓館走100米左右，能租到潛水設備。在 Tree Bar 的調酒師(這家休閑戶外酒吧/餐廳得名於周圍的樹)非常友好，兩天就能知道你愛喝什麼，就像是Cheers一樣。我不能說這裏的食物像服務一樣好，但如果你願意的話可以去附近更好的餐館，也可以走一段路程或開車去其他不錯的地方。

必須要說酒店位置臨街，晚上的時候真的很吵很吵，住過第一天晚上之後不得不換房間，更關鍵的是每個房間內都有一個電箱，在衣櫥裏面，一整晚都在嗡嗡嗡嗡的響，吵得睡不着，本來在這家酒店定了四晚，住了兩晚就被逼換酒店了。酒店前台和衛生服務都還可以，尤其前台服務都很好，衹是太吵了，如果臨時住一下還可以，如果來考試，真心不推薦

我已經在這裡住過幾次了。 這次很棒，他們滿足了我對高層的要求。 雖然我們的房間有一些抱怨。 我們的兩張單人床之間的地板上有一個令人討厭的粘性紅色殘留物，在安全安全桌面下，也被太服務忽視了。我們房間的空調也很冷，房間很熱。電視遙控器也壞了。 我試著通過房間電話給接待處打電話，但打不通。我不得不通過手機打電話才能聯繫到他們。 他們能夠讓技術人員進來更換電池。我也在AC的時候通知了他。他重新啟動空調，但一段時間後無濟於事。他們能夠將我們重新安置到幾個門外的房間。 新房間好多了，符合我過去幾次訪問的預期。 然而這一次，我們在任何一個房間都沒有得到通常的免費 2 瓶水。不確定它是否不再包括在內，但下次訪問時要考慮一下。 退房時，當我已經通過 Trip.com 付款時，接待處的一名工作人員試圖再次向我收費。她還問我為什麼租金比平時便宜，我不得不告訴她我使用的 trip.com 獎勵折扣。她被另一名工作人員糾正了，在他們退還我的保證金後我很高興。 總的來說，這是另一種愉快的體驗，但並非沒有一些抱怨。 房間的價格以及員工和技術人員的服務非常值得。肯定會再次入住。希望下次有更好的體驗。