關島Ipan Beach Park附近酒店

入住對於我獨自旅行的丈夫來說還可以,第二天打電話給前台Charity女士接了電話,當我告訴她我丈夫的情況時非常有幫助。她超越了幫助指導我丈夫到媽媽和流行商店,就在附近購買sim卡。在幫助訂購食物後,我們可以輕鬆訂購食物的輸入應用程序也輸入所有技術的wifi。真的很感激她的幫助。讓前台多點慈善女士吧

我在酒店住了7天，首先，酒店很舊，所以設施很少有人反對。旅館裏有一台製冰機，我從未見過蟲子。水壓很弱，所以可以洗，沒有拖鞋，衹有在辦理入住手續時才給水，沒有得到服務。

我通常在預訂度假酒店之前閱讀評論,特別是如果它是一個長期住宿。但是,由於這不是我第一次在關島訪問,而且好吧,它真的只是在關島度假(我們來自塞班島),我不太想它。雖然假期快到了,但我決定去TripAdvisor的這家旅館看看。在其中一篇評論中讀到“你付了多少錢”後,我有點擔心。我想取消我的預訂。我的妻子,不管她如何堅持要留在這家酒店。我很高興我聽了妻子的話:)我們在這裏的住宿一點都不差,正如這裏的大多數評論。我很高興推薦這個地方。它並不完美,但它舒適地服務了我們的宗旨。我們住的房間-4207對於3個人來說是巨大的。我們可以看到花園和池邊的露台景色,這很好。有2張全尺寸的牀,一張開放式客廳空間,4個(或更多)的餐桌,全尺寸廚房區,和兩個全尺寸浴室,帶有入口水槽和壁櫥。整體套房很乾淨。沒有裝飾。廚房區有您需要的一切,鍋、鍋、盤子、餐具、微波爐、爐竈和冰箱。客房服務也符合我們的喜好。他們每天來都提供新鮮毛巾和亞麻布。浴室很乾淨,有可移動的淋浴頭,水壓強。他們沒有爲您提供的洗漱用品,所以您必須購買或自帶。這對我們來說不是問題。爲了安全起見,大樓有門鎖,只有用房卡鑰匙才能打開,而且在設施周圍步行和乘車都有證券。我們的牀很舒服,但我兒子的牀在一邊有點傾斜,這並沒有讓他感到太多困擾(可能是因爲他比我輕:/)。如果這是唯一的牀,我會抱怨。這家酒店的位置對我們來說也很方便。如果要走的話,幾個街區內就有餐廳和K圈。坐車,好像什麼都差不多5-10mins驅動。K-Mart就是差不多3-5mins驅動。有些問題:我們鑰匙卡好像不正常。我們必須改變它並重新訪問3x.一個卡會工作,而另一個卡不會或反之亦然。A麻煩改變它,因爲我們是三個樓在主樓接待台所在。我們第一天前台的女士一點也不友好。沒有微笑迎接我們。沒有歡迎的感覺或光環。他們實際上看起來情緒化或有點生氣。他們還告訴我們他們收取全天的提早入住費,但我們告訴他們我們與他們說過話。前天Jason說是半天費,最後他們勉強給了我們半天費,他們甚至沒有給我們一個合適的指示,告訴我們在哪裏找到電梯或我們的大樓。我們不得不問。在最初的不良印象之後,我非常安靜,非常擔心地步行到我們的大樓。有一種“哦哦”的感覺。然後我們看到舊電梯帶有輕微的垃圾氣味(?)。另一個“哦哦”。但是很快

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

這對夫婦從年初開始在假日套房住了2晚。我知道酒店很舊,但是房間很大,但是房間的燈光很暗,只有一個支架２。我三點以後進入酒店辦理入住手續,但聽說還沒有打掃完,所以我在等着打掃完。第二天,無論我從外面回來多少次,房間都沒有打掃,我晚上7點以後才來,我吃完晚飯後已經放鬆了,所以我拒絕了。我住過各個國家和酒店,但這是我第一次這麼晚。酒店的位置很好,但是有點令人失望。

杜夢區新裝修的超讚精品飯店！在塔諾酒店住了大約一個月，這家酒店是我們在關島遠距工作/度假、在孩子暑假探望家人和朋友時的完美住所。這家酒店剛完成裝修並改建為新裝修的精品酒店。我們喜歡酒店和我們住的尊貴套房的現代設計和理念。我們也喜歡杜夢灣的景色和從我們的套房看到的日落。飯店也位於圖蒙市中心，我們每天步行前往藤田海灘，步行約 5 分鐘，步行約 10 分鐘即可到達圖蒙主要購物場所。正如其他人在這裡提到的，工作人員非常出色。他們以哈法阿代精神歡迎我們，在我們住宿期間關注我們家人的需求，有時甚至提前幾步以確保我們住得愉快。他們確實讓我們感覺像家人一樣。這些人包括（布蘭登、羅賓遜、山姆、雷伊、奧茲、米斯蒂、喬許、傑伊、馬克、謝麗爾和傑米）奧茲和米斯蒂是讓我們的住宿改變得格外特別的幾個特定的人。當我們離​​開酒店開始新的一天時，Oz 大廳的主人一直向我們致意，並在晚上當我們結束充滿樂趣的一天回到酒店時歡迎我們回來。奧茲也會檢查我們的情況，以確保我們住得愉快。我們的客房服務員米斯蒂（Misty）始終如一地為我們的房間提供服務，並且會不斷地檢查我們在住宿期間是否需要任何額外的房間設施。結束一天的工作回到乾淨的房間真是令人耳目一新。我的孩子們也很喜歡米斯蒂對他們的動物的照顧。總的來說，這是一次很棒的住宿，我們期待再次入住，並將向正在尋找關島酒店的美國朋友和家人推薦塔諾酒店。

The breakfast at the hotel was a well-stocked buffet-style meal. They did make custom omelets. The breakfast included a wide range of meats each morning. There were breads, cereals, and pastries. Coffee, teas, and juices were included. The rooms are large and are well-appointed. The bed, pillows, and linens were outstanding. My room had a nice view of the pool and ocean. The internet worked well. The hotel is well located near the beach, dining, and shopping district. Other nightlife activities are in close walking distance. There was a large self-serve washer & dryer on-site.

房間乾淨,員工友好,位置好,去海灘和無邊泳池的便利。他們餐廳的食物都很好。他們有賣紀念品、沙灘/游泳用品、一些小吃和飲料等的商店,很方便。如果你想鍛鍊,大堂樓層有小型健身房。他們還有大量的洗衣機和烘乾機供使用。每層樓都有冰機和電梯附近的微波爐。但是,我確實有一些小問題與我的房間具體。有時燈會閃爍,飲水機也出問題,我還能聽到上面房間的椅子和傢俱移動的聲音,這很煩人,尤其是在晚上和清晨。這些在我之前住在這裏期間沒有出現,所以也許只是我結束的時候時機不對。但是我認爲更徹底的客房維護檢查會有助於確保一切正常。總的來說,我認爲利大於弊。我總是喜歡在關島的停留,並會很高興回來!他們的服務和便利設施都很棒,位置也非常完美,因爲距離多個購物中心、便利店和餐廳步行即可到達。這還是我在關島的首選酒店,並推薦給多個朋友。

The only negative I have is that some aspects of this hotel are dated/in need of repair, but nothing too bad. OK, maybe a second negative was the nightly live music in the lobby that my co-workers could hear from their rooms on lower floors. The inside of the hotel is open all the way to the top (21 floors). The music was not an issue for me, but I was on the 20th floor. Now for the positive…. The proximity to town is great - you can walk to shopping and dining. The beach was excellent and right on the calm bay. There’s a water sports equipment rental place on the beach right by the hotel pool. You can get pretty much anything you’d need, other than motorized equipment. I rented a paddle board and enjoyed paddling around the bay for a couple of hours and would highly recommend it. There are chairs and umbrellas in the beach. There is also a large, resort style pool with bar. The drinks were good and affordable. While there could stand to be some updating of the pool area (maybe cement patch work and painting), they seemed to be working on it because the second, smaller pool and hot tub were under renovation. It seemed to me that a lot of places in Guam are just now starting to come back from the impact of COVID (low tourist numbers so limited staffing and repairs/updates to properties and restaurants). The Westin Club Lounge was great - good food, wine and beer, plus it’s on the top floor with excellent views to the south and west. The breakfast buffet had a lot of quality options. The gym was a little small for the size of the resort, but it worked. Bonus - plenty of garage parking. The staff was friendly and helpful across the entire resort. I’d absolutely stay here again!!

更新:在閱讀我的負面反饋後,我與周和張漢敏先生取得了聯繫。張先生對我們的情況非常抱歉,並提出以後在大洋洲爲我們提供晚餐。也暴露出蔡先生原來給我們發了一封不正確的郵件,這就是爲什麼我從來沒有收到回覆的原因。我們辦理完預訂手續後,張先生和曹女士特意過來和我丈夫面見我們,並祝我們用餐愉快。我還相信他們告訴服務員那天晚上要多照顧我們,因爲服務非常好。我和我丈夫在四月的時候住在茨巴基。我們入住的時候,經理Tom Tsiao通知我們,由於最近爆發Covid事件,酒店內所有餐廳都關閉了,我們的晚餐預訂後來被取消,沒有通知。蔡先生爲我們提供了兩種選擇,我們可以取消預訂,並在Oceano備份和運行時返回,或者我們可以保留現有的預訂,並在稍後收到免費在Oceano用餐的代金券。我們決定採用第二種選擇,把它看作是公平的競爭。12月,我們決定使用結婚紀念晚餐的代金券,以被告知它不存在。我們直接和蔡先生交談時,他告訴我們他記不得曾和我們說過話,並提供一張在大洋洲吃飯的優惠券,這種優惠券不存在。