Verified traveler
2023年7月30日
It’s difficult to give a low rating — because our experience could have happened at a lot of, though not all, hotels.
The main issue was a drunken set of wedding guests roaming the hallway across from our room from 2:30am to 4:00am. We reported this to the front desk but they weren’t able to address the issue.
It seems like they did call the wedding guests because after we reported it, we heard the wedding guests loudly in the hall saying, “Shhh! We have to be quiet.” So we ended up really tired the next morning when we had the longest portion of the drive.
And we found out that the wedding guests had also been a bit disrespectful BEFORE heading to the wedding. The hotel knew about all this but was unable to remedy it.
There didn’t seem to be policies in place to deal with this type of situation, especially across shifts.
We didn’t hear any follow up from the hotel about the situation either. Considering the cost of the stay, and how poor the overall stay was, it was disappointing.
翻譯