威爾伍德阿姆斯旅館(The Wellwood)

Having stayed here before and eating thought we would eat here tonight, unfortunately from ordering first drink ,half a lager and pint and been charged 12.50 when questioned sorry six pounds then ordering food over charged couple quid ,then when been presented food told coutelry over there ie get it yourself,asked for sauce and vinegar told don't have it in this area all in restaurant, as we were in bar area blond waitress who was very rude to my wife . needless to say will not be back.

Visited here as we popped in for our Sunday lunch when we out on a day trip. Food was lovely and could not faulted with an alright price. But 6 weeks later we received a letter through the post for a parking ticket for parking in the pub carpark for £100. Apparently we should have entered our registration into a machine at the pub and the staff should have advised us of this but failed to do so. Did not see any signs up advising to do this and feel totally robbed of our money. Phoned the pub and they had a "tough" sort of attitude towards us. Being pensioners, felt threatened by the civil action letter and paid straight away but speaking to my son, we could have contested it but felt scared to do so. Just thought I'd bring this to peoples notice as a nice meal out could turn out to be very expensive. Will not be back.

Very rude & unprofessional. Waited several minutes to ask for a table to accommodate dogs & ourselves Finally got a ladies attention & asked for a table,10 mins later she came back & said sorry we can't accommodate a table for 5,so I asked if we could split& have a couple of tables??? Eventually we were seated with 2 tables. Husband went bar to get drinks while rest of party viewed menu. 2 members went & ordered their food with a chef pacing up & down chuntering to rest of the staff. I then went to order ours which the barman took our order,told me how much rang in the till to then say sorry carvery only. Obviously this was a last minute decision which I believe come from the unprofessional chefs. So we asked for our money back for the meals which the other table had ordered,luckily they did. Why didn't they say it was carvery only as we wouldn't have even ordered a drink.Also this pub should be serving meals til 7pm & it was only 4pm god knows how the chefs would cope. Can't believe how staff get away with rudeness & so unprofessional, maybe he needs career change. Disgusting....

Went for a meal at the wellwood arms with family who came up to amble for a visit , I thought that the wellwood would be a fantastic place to take them as I have been many times and have never had a fault with anything at all . Once again they done did an amazing job with the food and all the staff were lovely, I myself had the fish and chips and they don't shy on portion sizes or great taste !!!! My niece had the smoked salmon and said it was absolutely beautiful , the vegetables it came with were flavourful and not over or undercooked and the salmon was perfect with a lovely crisp skin . My 2 brothers both had burgers and again were extremely happy with them we will all definitely be back upon there next visit .

Booked a room here as part of our coast & castles bike ride, secure bike storage in outside yard. Room clean & spacious, we had evening meals and breakfast the following day all hot & tasty, served by friendly staff. The place was busy on Sunday with a popular Sunday carvery.

Just awful, only people in eating, the fries were limp and cool as was the peas the toasted sandwich was crisp on the ends and soggy in the middle, steak over cooked. This is the second poor food we have had there won’t be a third

The room was small and so noisy that I hardly slept. There’s some type of compressor or something outside which is very noisy and sounds like it is in the room. They were short of staff so both meals we had there were a disappointment in terms of the food and service.

Disappointed with the room. The bathroom had what appeared to be damp, paint was falling off while we were there and water marks everywhere in the bathroom. It was also very noisy so our little girl did not get to sleep till after midnight. The room was in a poor state. I would not stay again and think it is very expensive for what you get.

The check in was very good showed to my room which I was reasonable at the time On further investigation the bathroom looked like it had rained in with plaster coming off the wall and dust on the toilet top, there was dust under the bed legs indicating that the bed had not been moved On top of that there was a constant hum comming from the extractor fans, and the beat of music comming from the bar below the bed room, the food was poor to say the least, breakfast was a joke it was just about warm and the egg if I had thrown it against the wall it would have bounced back