格雷沃旅館(Greywalls Hotel & Chez Roux)

Arrived late in evening just before our dinner reservation…. Manager seemed a little flustered with our arrival ( only native speaker we met) Dinner was nice enough but servers were just adequate doing their work- absolutely no chat from the four we met, Spanish, Bangladeshx2 and kiwi…..( did you travel far, where are you from … nothing…. And were actually local…while there I found out it’s not family owned anymore and Ran by a company- that tells you all you need to know….. so disappointing- I’m sure it ticks over in summer months with old money regulars from down south.

Booked the Dinner, B&B package on offer. Friendly welcome from the manager who also kindly carried our bags up to our room. Our room overlooked the delightful gardens albeit the weather did not show them off to their best. We enjoyed a cup of tea in the library beside the roaring fire. Dinner itself was an absolute joy! Being Valentines we were presented with a delicious champagne cocktail made up from Secret Garden Gin and Rose Champagne. We were then given some amuse bouche including smoked salmon and caviar and a little tartlet. My starter of crab was absolutely wonderful. The ingredients that went with the crab resulted in the freshest flavours that burst in the mouth. For main pork loin was served. This was the nicest pork I have ever tasted as it was moist and succulent and literally fell away when cut. Again the accompaniments worked perfectly with this dish. A pre-dessert was served which again could not be faulted. The main dessert itself of hot apple souffle with a caramel sauce and mango sorbet were enjoyed by us both despite thinking we could not possibly manage to eat anything else! This was not the end of the meal as coffee was offered along with some petit fours. I have to say that the entire meal was one of the best I have had in a long time and I cannot praise the chef highly enough. Overall this is a delightful hotel with lovely friendly staff and I would recommend it to anyone. I know many reports state the hotel is a bit "tired" but this is a fairly old manor style building that has its own special charm which for me is ideal.

Great one night stay after playing golf at Muirfield. Chose the caddie closest room which was sufficient for the short stay. Post dinner refreshment in the bar was a good night cap! Luggage and golf bag was conveniently stored and readily available at checkout. Breakfast was good with excellent service

We live locally and visit Greywalls occasionally as a treat. It has always been a wonderful experience for us. We love the building, the interior and the grounds- we even enjoy using a torch to find our way around the puddles on the walk in! The main thing for us, however, has always been the food and the service but both were disappointing this evening. The two members of waiting staff seemed keen for us to hurry up and leave and didn’t know the menu at all. We were left to find our own coats and weren’t asked at any stage how we were finding our evening. The food was fine but so disappointing for the cost and what we’ve experienced before. Maybe a lot of staff were off because it was the 2nd January but we can’t afford to spend £200+ on an adequate meal and 2 glasses of wine each whilst feeling quite unwelcome. A real shame because we’ve always found Greywalls to be such a special place. I will say that the garden is beautiful in the summer and I’ve had several lovely afternoon teas there. Maybe avoid evening meals just after Christmas!

This hotel is exceptional from the minute we arrived to leaving the staff was very inviting. Our cottage room had everything you needed and was very comfortable. The dinner we had to the wine was excellent. Breakfast was a bit disappointing,underwhelming. But this is just my opinion.

We had a wonderful Christmas experience at Greywalls. The Hotel is a treasure ,excellently managed and loved by our family. Our Christmas dining experience was excellent and family who resided at the hotel over the weekend could not praise the hotel more for the service received.

Très beau bâtiment avec une vue magnifique sur le golf de Muirfield. Jolie chambre dans l'annexe. Accueil aimable. Cadre intérieur authentique avec beaucoup de charme .Par contre l'hôtel nécessite une bonne rénovation (à condition de ne pas sacrifier le charme) ou tout au moins un meilleur entretien: par ex. les chassis de fenêtre sont en très mauvais état; il y a plein de mauvaises herbes dans le petit jardin jouxtant les chambres. Il n'y a plus le restaurateur français Roux mais on y mange bien. L'hôtel doit probablement être exploité par un groupe car le service commercial est externalisé ce qui rend la communication assez anonyme. Dès qu'on demande quelque chose, il faut attendre une réponse de ce service extérieur. Donc un peu les problèmes d'un hôtel qui n'est plus géré par une famille mais peut-être par un groupe financier. Cela enlève un peu de charme à ce magnifique endroit.

Decided to book an overnight stay with dinner at Greywalls, taking advantage of the excellent Spring D,B&B Package offer. We were warmly welcomed at check-in and taken to our room on the first floor which overlooked Muirfield. The views were delightful even on a dull day. Knowing that tea and coffee is not automatically provided we requested a hospitality tray which appeared within a few minutes. The hotel is situated in lovely gardens which we took a stroll around. The bed was very comfortable and the room quiet. We went to the bar for pre-dinner drinks and were presented with a delightful selection of amuse bouche. Dinner consisted of four course with assorted breads. The food was absolutely delicious. An extensive wine list is on offer. After dinner we made our way to the library where we were given lovely petit fours which we had with some drinks whilst listening to a very good pianist playing an assortment of music. The following morning we enjoyed a first rate breakfast. The staff were second to none and could not have been more friendly, helpful and attentive even though the hotel was very busy. Nothing was too much bother. We will certainly be making a return visit at some point in the not too distant future.