威斯汀索赫納水療度假村

A big Thanks to Rupesh Goswami for great hospitality. Superb hospitality during and after the stay. Not only he helped in finding my lost wallet in such a big property but also arranged delivery till Gurgaon which is close to my house. I would like to appreciate his extended efforts and honesty. Looking forward to visit again.

This is a super amazing highly well maintained property surrounded by lush greenery, exotic variety of birds and just immense peace. A real feel good place especially for people staying in Delhi- NCR this is absolute heaven. Our experience was extremely nice right from food, activities, pool activity. The only spoil sort was the checkout experience. The person at the reception was rude and not ready to cooperate. When we did our reservation through the Westin central reservation there were certain things included in the package which was mentioned to me on the phone as well however when checking out, this person said it’s not mentioned in the package and hence he won’t be able to give us all this discounts. I insisted a lot and he was adamant and his tone was just very putting off. He finally give us some discount but not what was promised to us by central reservation. I would request the hotel to ensure that their checkin and check out staff is traveller friendly and always ready to cooperate. This makes a huge difference especially in hotel industry which is completely service oriented. Very minor things can spoil the whole experience.

A few trips to this property - and each one was a happy experience. Fairly large sized property with villas as housing units, all fairly big in size - for a family. Each villa is by itself an experience - with luxury written all over. With my stays through summers normally, felt that the lawns could be better maintained.

It was good to be back at one of mine favorite resort property of India. Thank you to Mr. Ishaan and his team for the smooth check-in as well as check-out process, an upgrade to 2 bedroom pool villa and looking after all our basic stay needs. The 2 bedroom pool villa is very spacious and well designed. It has 2 very comfortable single beds in one room and a king bed in another. Lots of seating arrangement is there in the living room ***** with a dining table suitable for 4 person. The welcome amenity was VVIP with sweets and savories. Thank you Mohit Chef, Chef Gaurav, Chef Sourabh, Chef Jassi, Chef Shtrugan, and all the kitchen staff for the mouthwatering dishes prepared with care and bursting flavors. The red Brick is the perfect place to start your day on a delightful note with a quick caffeine fix or a leisurely morning meal. The lunch and dinner buffet spread was lavish and delectable. The mini zoo is the place to spend some time with the little ones. Horse riding, basketball, lawn tennis, table tennis, carrom, snooker, kids play area, swimming pool, etc. are some of the facilities available. Thank you to Mr. Naveen and his team for giving us great service and wonderful feast at all times and also making us witness a wonderful cricketing tournament. Congratulations on your win and above all a good sportsmanship.Thank you Mr. Pradeep, Ms. Babita, Mr. Arshad, Mr. Suraj (IRD), Mr. Aditya, Ms. Rani, Mr. Bablu, Mr. Suraj ( F&B), Mr. Pankaj, Mr. Himanshu, Mr. Prins ( Front Desk) - for his patience , Mr. Chirag, Mr Rupesh ( Housekeeping), Mr Keshav ( Housekeeping) and all others who were part of making our holiday/stay a memorable one. Disappointing factor was the outdoor activity area. Not maintained at all. The go-kart was all malfunctioning and the tracks are not maintained as well. The zip line ends as soon as it begins. Thank you to Ms. Aparna for being kind to the children and always helping them. She was very polite and nice towards every one. Thank you for teaching our children how to cycle.

Contrary to popular reviews, it was not as expected. The upkeep of rooms , staff outlook & reception staff’s checking out experience was awful . Only the restaurant staff at the Breakfast and Chinese restaurant at dinner was ok . The complimentary tea fir club members was awful. Paper cups , plates, cold tea & unhealthy gluten loaded fried snacks were a slap on the face of Marriot’s hospitality. The room bedside lamp was damaged , the bath area was stinking and representative of house keeping staff’s limited skills or values. Marriot is on its way down if it were to keep going like this . Excellent property but soul- less ! The Gurgoan property on MG Road is worth its money but this is a horrendous outfit. Buckle up or go down. This industry’s nit fir slackers . Club membership have been oversold to anyone & anyone .

We had booked two rooms at The Westin Sonha Resort & Spa to celebrate my mother's birthday and I cannot thank the staff enough for making it such memorable occasion for our party. I had contacted the resort in advance to inform them that my mother had mobility issues and Komal at the front desk very kindly provided us with a complimentary upgrade to two ground-level villas, which was much appreciated. On arrival, my mother was presented with a complimentary birthday cake - which was delicious - and a beautiful selection of confectionery/fresh fruit in her room, which were a lovely touch. Manish was in charge of housekeeping and the villa was beautifully presented. It was a joy to explore the beautifully landscaped grounds of the resort. A bonus for my mother is the golf cart service offered by the resort, which meant she did not miss out on anything and could easily access all the communal areas. Mohit ferried her across the grounds on numerous occasions in his cart and also offered her a helping hand to reach her chosen venue once she had climbed down from the cart. The food and beverage manager, Naveen Tanwar, kept in close contact with me throughout our stay to ensure the service at the various restaurants within the resort met our expectations. He made arrangements for our table to be decorated for the birthday celebration and also provided another complimentary cake following our meal. The breakfast spread is extensive, offering a splendid array of cooked and continental options which was much appreciated by our party. We would really like to thank everyone at The Westin Sonha Resort & Spa for an incredible stay. The service from start to finish was amazing and we look forward to visiting the resort again.