黑格斯敦速8酒店

Horrible experience at Super 8 Hagerstown. Booked and confirmed online, only to be told after checkin in that I could not stay on account of living less than 85 miles away near Washington DC. Wanted to get a bit of a head start on my way to New York state the next day, I was left screwed over at around 8PM; took me an hour to drive around in the DARK to find alternate accommodation at twice the price. This is completely unacceptable. You lost a customer for life, NEVER will I stay at Super 8 anywhere again. The employee behind the front desk was absolutely no help either. Showing zero sympathy for the plight I was put in, nor offering any suggestions on where else I could stay on a Saturday night on such short notice. Mind you, I wasn’t being rude and our exchange didn’t last long, but I was understandably frustrated for being turned away despite a confirmed booking. I also told the employee I would leave a terrible review, and her reply of “That’s fine” should give serious cause for concern to Super 8 management. By far one of the worst hotel experiences I’ve ever had. I don’t leave reviews very often either, but something is seriously wrong here. I would personally advise staying away from this hotel.

hotel could use an update. breakfast is very spare but you could make yourself a waffle. Rooms were clean and front desk was very helpful when our tv in the room would not work. very basic