海牙美術館附近的海牙酒店

Het hotel ligt op een geweldige locatie, dicht bij het strand. Kamers zijn wel aan de kleine kant, maar voor een nacht gaat het prima. Weinig bergruimte. Heel schoon. Alles wat je nodig hebt voor een nacht.

Great hotel, with quiet lobby. Handy automatic supermarket machine witch gets you food and drinks anytime you like. Staff is semi Dutch speaking but deliver a great clean and tidy hotel. Traveled for business, good location. Sea is just around the corner. Photos look the same as reality, so I won’t include photos in my review.

在閱讀了各種負面評論(預訂了我的旅行!)之後,我對於我在這裏呆了幾個晚上有些擔心。到達後,我驚喜地發現酒店很乾淨,儘管入住過程很耗時。mI的房間很小,但對於我的需求,還是可以接受的,也很乾淨。一進房間,我就試着打下電話到接待處,澄清一個小問題,他們不理我電話,在20-30分鐘的時間內,我打了3-4次,一次嘗試,讓電話響了10分鐘。沒有回答。我仔細看了之後,終於在小信息表中找到了我需要的信息。第二天,我請了一天假,我想呆在房間裏寫郵件等等,所以我把“請補房”的字樣寫在早上8點,然後出去吃早餐。地板上有4、5個人在做家務,他們似乎決定,除了我的,他們應該做每個單人房間。我不得不在午餐時間再次去接待處,因爲我發現我的鑰匙壞了。接待處的這位先生花了25分鐘(我花時間)才給我弄了一把新鑰匙,除了“系統啓動”之外,沒有其他解釋。也是在這個時候,我特別問他們是否確保我的房間被整理好,我保證他會聯繫管家以確保它能夠完成。我出去吃午飯。我三點前回來,房間無人照看。我去接待處,這次登記投訴,被很粗魯地告訴“這是jsut,因爲客房部的工作人員很忙”。顯然如此!!Bnusy整天在每個房間做着,除了唯一的房間,門上掛着“請現在給我收拾房間”的牌子!!我要求和經理說話,被拒絕了。從我回避回答我的請求中可以清楚地看出,接待員不想讓我和馬納吉拉說話。我說我真的想和經理說話後,我被告知她很忙,但很快就要來了。我原以爲他會做一些事情與經理聯繫,比如拿起電話或去找她,結果他只是開始忽視我,開始與另一個客戶打交道,我覺得這種行爲非常不禮貌。當我對此提出抗議時,他憤怒地表示:“我正在通過電子郵件處理你的問題--你只是看不到我在屏幕上寫什麼。”15分鐘的沉默之後,我再次向經理提出要求,她告訴我她太忙了,沒有時間和我說話,我回到房間,客房部終於在1500到達。這些服務失敗與3*評級的酒店是不兼容的,但這件事的關鍵是這些煩惱都是與人相關的。這不是任何個人問題--這些事情都是例行公事,即使在最便宜的酒店裏也處理得非常優雅。我期待從所謂的5開始的財產中得到更多。作爲最新的自己,真是令人遺憾

When we arrived the reception was empty. There was not even a welcome drink in the room. The cleanliness of the hotel in general and the room in particular left a lot to be desired. Nothing you would expect from a 5 star hotel.The room was horribly decorated. The rug under the bed was completely crooked, and a wooden lamp that almost pierced my eyes twice. Over the bed there was a button that said do not disturb with a night light so bright it was impossible to sleep well. The bedroom furniture was old and chipped.The bathtub had one of the faucets broken.The hotstone massage was one of the worst ever. Impossible to relax when the masseuse tries to make conversation and makes so much noise with the stones that it is impossible to relax even 1 min. The pool was okay. The rest of the SPA we did not try.We booked dinner at reception but when we arrived at the restaurant there was no reservation. The rest was across the street from the hotel, very uncomfortable having to go out to dinner in another building, especially on a cold and rainy day. But the worst was yet to come. We asked if it would be possible to make a bowl of rice or pasta for our 3 year old daughter but they refused. What restaurant, much more than 5 stars, refuses to make a simple rice for a child? Neither the poorest restaurant nor a 3 star hotel. Then we ordered fondue for two. When the waitress brought us the food came a plate with 5 small pieces of grilled meat and a tiny bowl of fries. When we said that it was not what we had ordered, but the fondue, they told us that the restaurant no longer made fondue. But then why was it on the menu? Why didn't the employee who served us the first time inform us that there was no fondue? As the dish that came was very little food for 2 adults and 1 child, we ordered another steak. Waiting another 30 min. When the waitress came with the plate, she dumped the fries all over the floor. We had to wait a little longer for the fries.The steak was good but for 30€ you expected a little more than 5 tiny strips of meat and a small bowl of pre-fried supermarket potatoes. Needless to say, our 3 year old daughter ate very poorly.Definitely untrained and very unfriendly staff.Breakfast was mediocre for a 5 star hotel. Breakfast at the level of a 2 star pension. 5 star hotel has absolutely nothing. At most 3 stars and already very forced. In the end they wanted to charge us 15€ for the car park when the reservation we made on booking.com said that the car park was free. As we complained about the bad service they did, they decided to withdraw the 15€ from the final bill and the two tonic waters we drank for dinner. Hotel not recommendable at all.

This modern hotel has a split personality. Some elements rate 5 star some 0 or minus. My wife and I stayed for three nights in their only disabled access room in June, it costs about 200 euros per night excluding breakfast. We were delayed arriving so didn't check in until around 2300. Check in staff were very good and we went up to our room. It had been made up (maybe?) but not cleaned! Excretia in the toilet bowl, bits of second hand toothpaste in the sink (which was blocked up). Complained to the night porter who came up to the room just after midnight as was genuinely embarrassed. But, the hotel was full and this was the only accessable room in the hotel! The room was given a quick clean to get us through the night. The following morning met by the very good manager who again apologised cancelled the nights charge from the bill (we paid in advanced) and said he would rectify the situation. He (Jimmy) was ashamed and seemed quite frankly shocked. We went out for the day and came back to a very clean room. On our 2nd and final full day the room was not made up at all, beds not made, no towels no toilet roll coffee etc. Again complained to the two very nice young women on reception who were very nice and very apologetic. It was our last night and were given a free (and very good breakfast). Serving manager and staff could not have been more helpful. So, great location, really great staff, great breakfast, awful, awful housekeeping (apparently sub contracted out). Should you stay in the Mercure Den Hague? You choose! Incidently, I said I was going to put a review out and Jimmy the manager said ” You must be truthful”.

若想要遊覽斯赫弗寧恩，索納壺伊酒店將會是一個不錯的的住宿之選。旅客們會發現Our Lady of Lourdes （RC） Silent Center、Lourdeskapel和斯赫弗寧恩博物館距離酒店都不遠。酒店佔盡地理之宜，Telefooncel met buste Stalin、Begraafplaats Sint Petrus Banden和Fotomuseum den Haag離此都很近。所有極具特色的客房都配備有衣櫃/衣櫥，讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機，讓您感受到賓至如歸的享受。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。多國語言工作人員的服務，將為您消除在異國的語言障礙。

對於想要捕捉斯赫弗寧恩城市風采的旅客來説，霍夫斯坦工作室的柏拉圖是一個理想的選擇。附近很多景點，包括Nieuwe Badkapel、Lourdeskapel和Our Lady of Lourdes （RC） Silent Center都離酒店不遠。酒店坐落於Church of St John & St Philip邊，附近還有很多景點包括Memorial of King William I和Archipelpoezie muurgedichten。所有極具特色的客房都配備有熨衣設備、房內保險箱和衣櫃/衣櫥，讓您感受到更加貼心細緻的入住體驗。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。如果您喜歡安靜的用餐，酒店可以提供房間送餐服務。除此之外，我們還為您精心蒐集了周邊的餐飲訊息，Wiener Konditorei（banketbakkerij Wiener Konditorei）（其他西餐）、Strandclub Wij（Strandclub Wij）（西餐）和Restaurant Bog（其他西餐）期待着您的光顧。酒店休閑區提供了各類設施，您可以在這裏舒緩身心壓力。多國語言工作人員的服務，將為您消除在異國的語言障礙。

in one phrase: excellent, great locaton great hotel great staff. All what is necessary for a pleasant and comfort stay is given. i recommmend this hotel to all business/ private beach lovers (the beach is promenade is mear

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

We had such a lovely stay, the management team were very helpful and the room was perfect for our family needs. A separate room for the kids with bunk bed meant we could enjoy the evening with separate TV and mini kitchen in the adults area. Plenty of bike rental places very near by which are very cheap. Will definitely stay again.