豪斯小屋酒店(The Lodge by Haus)

Staff did not seem to care when I reported a cockroach crawling on the floor as soon as we entered our room. At the en of our phone conversation, the reception person had not hung up the phone and I overheard her colleagues say “what a nightmare I was” … they did not really apologise or even offer any compensation for our consideration. Overall a very bad experience.

The motel is clean, amazing location, and comfy. it is older, the gardens are a little overgrown and the pool area looks like someone's backyard pool area, but I would come back. It's charming and fits the Hahndorf them. 3.5 stars is my score.

Great value for money in a brilliant location. Only small issue was air conditioner in our room was a little noisy. Would stay again.

1) No checkin support 2) No checkout support even at 9:30 am 3) No drinking water provided or basics like shampoo / body wash 4) Absolutely no service to support for anything you might need during the stay. At this property you are on your own for any issue you might face

There is no reception staff at the actual hotel. After getting a taxi direct to the door we had to walk with 2 suitcases and the wheelchair to another hotel to store our luggage. Then had to take the luggage back to the first hotel in the afternoon, no offer of assistance.mwhen check8ng out no one at reception again. Luckily able to secure a shower chair when a staff member was on site after 6pm

Clean, comfortable and warm during a cold Winter's night right in the heart of Hahndorf... easy access to all the specialty shops and a good range of dining options in Hahndorf's Main Street.

Had everything we needed. Comfy beds, microwave and fridge. Heater. Although brick walls, could hear the the next door's TV at 4am. Close proximity to everything. Easy parking. Was permitted to check in an hour early. Would stay here again.

Very handy central position to everything Hahndorf has to offer