I was double charged, check in was rather rough, check out as well, they disabled my card too early, there were access issues with the gym. Overall, service was really a problem.
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Lisette
2023年11月23日
Our room 604 main light switch had no power. The bathroom doorway was so tiny we had to walk sideways to get in. The pillows rolled and bunched up. When we went to tell them in the morning, they said why didn't you complain.I replied why did you give us a terrible room to begin with.
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Sohaib
2023年11月6日
Excellent service and staff. The property is old and has significant wear and tear. The age of the property was reflected in my room. Some broken tiles, a tilted (fixed that way) mirror and generally older state furniture did not inspire a comfortable space. The hotel is also located across from a park with an apparent tent-city encampment and the front desk staff strongly recommended against walking alone in the area as they felt it would be unsafe. This property's saving grace is its courteous and supportive staff. The physical space is old and outdated and I would not recommend it to others.
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Paul
2023年10月26日
The rooms were clean and well attended. The staff were friendly. We had a voucher for 2 days, and I called ahead to reserve the room for 1 more day on our own. Nevertheless, the room cards/ keys ceased working after the 1st 2 days. Front desk staff found my other reservation after a bit of looking. Would’ve been better to connect the 2 contiguous reservations under the same name (reserved with credit card). I brought this up when checking in, to no avail. We were accommodated after a while.
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Engelberta
2023年10月25日
Famous Halifax hotel. My stay was great. The room was comfortable and I appreciated the bottled water left every day. Had an issue with the door lock battery but an engineer was sent up quickly and solved the issue. Great staff. The restaurant was also great. Good service and lots of options in addition to the buffet.
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Rich
2023年9月5日
Overall a nice "older" hotel. Rooms are a bit small, but it's an older hotel so understandable. Check in was welcoming and quick. Nice location to down town Halifax which makes day dripping and walking manageable. Would consider staying here again but will depend on pricing as it is a bit pricier than others whom offer same / similar accommodations.
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Zheng
2023年8月31日
Car charge has to park car thro velvet then walk to your car to charge with third party.
Missed my free breakfast, the staff let me contact ******* to figure it out and fixed later.
Charged internet which should be free.
Charged lunch gratuity which I left 9 am.